Hospital Dispatch Security Officer - Night Shift, Full-Time

AUS; Columbia (SC); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401k plans

Paid training and career growth

Job summary

Allied Universal, a leading security and facility services company in North America, is seeking a Security Officer Full Time - Hospital Dispatch in West Columbia, SC. You will coordinate communications, monitor activity, and document incidents in a healthcare setting while providing excellent customer service to patients, visitors, and staff.

The role involves maintaining dispatch logs, responding to incidents, and ensuring site procedures are followed.

Qualifications

• Provide customer service focused on patients, visitors and staff.
• Ability to coordinate dispatch and respond to requests.
• Strong communication skills and calm problem solving.

Responsibilities

• Provide customer service by carrying out site-specific security-related procedures, policies, and, when appropriate, emergency response activities.
• Receive, prioritize, document, and dispatch requests for assistance and security-related incidents using radios, telephones, and electronic systems.
• Monitor communication channels, alarm notifications, and facility activity, escalating concerns to appropriate personnel according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with on-site personnel and emergency responders as needed.
• Maintain accurate dispatch logs, incident records, and shift reports in accordance with site-specific policies.

Skills

Customer service

Education

High school diploma

Job description

Allied Universal, a leading security and facility services company in North America, is seeking a Security Officer Full Time - Hospital Dispatch in West Columbia, SC. You will coordinate communications, monitor activity, and document incidents in a healthcare setting while providing excellent customer service to patients, visitors, and staff.

The role involves maintaining dispatch logs, responding to incidents, and ensuring site procedures are followed.