Hospital Concierge-TH16 West Medicine Unit-Evening Shift (35 Hours)

NYU Langone Hospitals; New York (NY); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Wellness program

Job summary

NYU Langone Health is seeking a Hospital Concierge for the West Medicine Unit on the Evening Shift (35 hours). The role supports patient care activities by maintaining patient records, supplies, and the environment, coordinating with unit staff and other departments, and communicating accurately with the health care team, patients, families, and visitors.

Qualified candidates demonstrate a high school diploma, strong interpersonal skills, and comfort with hospital technology and data entry.

Qualifications

• High school diploma or equivalent required.
• Demonstrated interpersonal and communication skills; problem-solving abilities.
• Proficiency with hospital systems, email, intranet, and data entry.

Responsibilities

• Greet and check-in arriving patients promptly and cordially.
• Coordinate activities with unit staff and other departments.
• Communicate clearly and accurately with health care team, patients, families and visitors.
• Perform service functions including triaging and answering calls.
• Assist with concerns and use of MyWall.
• Work under direct supervision and uphold NYULH Core Values.

Skills

Interpersonal skills

Communication skills

Problem solving

Education

High school diploma

Tools

Hospital intranet

Data entry

Email

Telephone etiquette

Job description

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:

We have an exciting opportunity to join our team as a Hospital Concierge-TH16 West Medicine Unit-Evening Shift (35 Hours).

In this role, the successful candidate Support the patient care activities of the nursing unit through maintenance of patient records, supplies, and the environment; coordinates activities with unit staff and other departments; demonstrates clear, concise, accurate and timely communications with members of the health care team, patients families and visitors; incorporates NYU Core Values in all aspects of job performance.

Job Responsibilities:

• Support the patient care activities of the nursing unit through timely greeting and check-in of arriving patients;
• Coordinates activities with unit staff and other departments
• Demonstrates clear, concise, accurate and timely communications with members of the health care team, patients, families and visitors.
• Performs service functions including, but not limited to triaging/ answering calls/
• Assisting with concerns and use ofMyWall.
• Works under direct supervision; incorporates NYULH Core Values in all aspects of job performance.

Minimum Qualifications:

To qualify you must have a High school diploma or the equivalent. Competence: Computer literacy including but not limited to keyboard facility, data entry, knowledge of email, use of hospital intranet, multiple telephone line experience and etiquette. Evidence of excellent interpersonal skills, effective communication skills both in person and on the telephone, and creative problem solving.

Preferred Qualifications:

Clerical, customer service, communcations-related experience desirable. Bilingual desirable.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $63,521.13 - $63,521.13 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.