Hospital Billing/Revenue Cycle Application Analyst III

Fred Hutchinson Cancer Center; Seattle (WA); Hybrid; USD 107,000 - 169,000; Full time

Benefits offered by this job

Medical/vision

Dental

Flexible spending accounts

Retirement

Family life support

Employee assistance program

Onsite health clinic

Tuition reimbursement

Paid vacation

Paid sick leave

Paid holidays

Paid parental leave

Job summary

Fred Hutchinson Cancer Center in Seattle is seeking an experienced Hospital Billing Epic Analyst III to collaborate with stakeholders through all phases of system development. The role bridges technical solutions with clinical operations, focusing on Epic Revenue Cycle including billing, charging and self-pay.

A strong combination of analytic and interpersonal skills is essential. The incumbent supports configuration, testing, training, and maintenance, and drives efficiency through workflow

Qualifications

• High school diploma or GED required.
• Four years IT experience, preferably in healthcare.
• Current Epic Hospital Billing certification required.
• New hires and transfers have 45 days after Epic training to complete required Epic Certification/Accreditation. Training and certification timeline must be completed within 90 days of employment.
• Experience within a healthcare related clinical environment and working knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment.
• Ability to rapidly solve IT systems problems that interfere with or disable clinical operations.

Responsibilities

• Plans tier one technical support processes, such as break fix, troubleshooting, and systems change management.
• Plans tier 2 technical support processes.
• Plans training and systems validation processes to meet regulatory compliance.
• Tests and supports custom system development.
• Guides the design of revenue cycle workflows, performs build and testing of solutions, and troubleshoots technical issues related to Epic software.
• Communicates all application changes, enhancements and procedures to other Epic teams and end-users.
• Works with Epic representatives, Fred Hutch business partners, and end users to ensure the system meets business needs.

Skills

Epic Hospital Billing

Healthcare IT

Customer service skills

Training others

Problem solving

Time management

Education

High school diploma or GED

BA/BS in related field

Tools

MS Visio

Excel

Transact SQL

Crystal Reports

Job description

Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington. With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world’s leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world’s deadliest diseases and make life beyond cancer a reality.At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The Hospital Billing Epic Analyst IIIis responsible forcollaborating with key stakeholders, endusersand team members throughout system development phases of assessment, design build, testing,trainingand implementation.

As the primary individual responsible for implementation, support & maintenance,the Hospital Billing Epic Analyst III is pivotal in bridging the gap between technical solutions, and operational needs.

The role requires a blending of technical and interpersonal skills with a reasonable comprehension of the Epic Revenue Cycle includingbilling, charging, and self-pay.A working knowledge of Claims is preferred but not required.

In addition, Hospital Billing Epic Analyst III provides analyticalexpertiseto informationsystemsend users, aiming to enhance workflow,optimizebusiness processes, andidentifysystem solutions that meet organizational goals. This involves a proactive approach to understanding the nuances of application system functionality andleveragingthis knowledge to propose enhancements that drive efficiency and effectiveness. This role is ideally suited for a highly motivated individual with a passion for healthcare technology, a commitment to excellence in service delivery, and a pursuit of innovation and improvement in healthcare outcomes.

Responsibilities

• In addition to the primary responsibilities associated with theApplication Analyst IandApplication Analyst II,
• Plans tier one technical support processes, such as break fix, troubleshooting, and systems change management.
• Plans tier 2 technical support processes.
• Plans training
• Plans systems validation processes to meet regulatory compliance
• Plans system configuration.
• Tests and supports custom system development.
• Proactivelyidentifiesand resolves issues that arise within the assigned application, collaborates with other application teams to address cross-functional issues, andutilizesa ticket management system to document troubleshooting records from end users and operational leads.
• Guides the design of revenue cycle workflows, performs build and testing ofsolutions, andtroubleshoots technical issues related to Epic software, ensuringoptimalsystem functionality and user satisfaction.
• Communicates all application changes, enhancements and procedures to other Epic application teams, operational readinessgroupsandend-usersas necessary.
• Works with Epic representatives, Fred Hutch business partners, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline.
• Mayparticipatein the development of end-user training processes and/or curriculum content creation for Hospital Billing workflows.
• Collaborates with partner training team on the development of end-user training based on build and functionality.
• Engage end users for feedback and obtain stakeholder signoff for system changes.
• Works with other analysts tomaintaincontinuity in process and in support of our integrated Epic modules
• Leads initiatives for system enhancements, including introducing new features, system upgrades and updates, and optimization projects, to guarantee that the system's development aligns with end user needs and adheres to industry standards and best practices.
• Adheres to change management protocols for all application changes, including building procedures, protocol creation, documentation maintenance, and the execution of comprehensive testing.
• Performs other duties as assigned.

Qualifications

Required:

• Position requires a high school diploma orGED.
• Four years of IT experience; preferably in a health care setting
• Current Epic Hospital Billing certificationrequired.

• New hires and transfers have 45 days after Epic training to complete required Epic Certification/Accreditation. Training and certification timeline must be completed with 90 days of employment.

• Experience within ahealthcare relatedclinical environment and working knowledge of the process and delivery of patient care services in an acute care facility and/or ambulatory office practice environment.

• Knowledge of electronic health record systems analysis, design, build as well as Epic application implementation, troubleshooting, testing, and support experience preferred.Understanding ofthe supporting activities in clinical services, ancillary departments, financial services, medical records,utilizationreview, quality assurance, the admitting/registration functions, and billing and coding requirements.

• Able to rapidly solve IT systems problems that interfere with or disable clinical operations.
• Ability to identify and triage issues appropriately.
• Ability to organize and prioritize concurrent responsibilities and demands.
• Ability to use initiative and sound judgment in carrying out responsibilities.
• Ability to meet timelines for assigned tasks.
• Ability to train others in how to use systems.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to work in a complex, fast paced, health care environment.
• Demonstrated interest in advancing technical capability.
• Customer service skills

Preferred:

• BA/BS in related field
• One year of experience supervising other employees preferred
• Hospital Billing Claims certification preferred
• MS Visio, Excel
• Transact SQL
• Crystal Reports

The hourly pay range for this position is from $107,079.00 to $169,228.00 and pay offered will be based on experience and qualifications.Although Fred Hutch is not sponsoring most H-1B visas at this time, candidates who already hold an H-1B sponsored by another organization and are currently in the U.S. may be eligible for this position.

Most Fred Hutch jobs require some on-campus work. However, there may be flexibility for certain positions. Please check with the recruiter if you are an out-of-state applicant interested only in working outside of the Seattle area

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include:

• medical/vision
• dental
• flexible spending accounts
• life
• disability
• retirement
• family life support
• employee assistance program
• onsite health clinic
• tuition reimbursement
• paid vacation (12-22 days per year)
• paid sick leave (12-25 days per year)
• paid holidays (13 days per year)
• paid parental leave (up to 4 weeks)

Additional Information

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at [e-mail] or by calling 206-667-4700.