Hospital Account Specialty Representative

Syneos Health; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Company 401k match

Flexible PTO and sick time

Job summary

Syneos Health in Grand Rapids, MI is seeking a Hospital Account Specialty Representative to drive territory growth by delivering compelling product presentations and educating healthcare professionals on the value of our therapies. The role emphasizes building relationships, providing scientific information, and coordinating with cross-functional teams.

The ideal candidate will have a BA/BS, 5+ years pharma/biotech sales, 3+ years hospital calling exp, and willingness to travel up to 50%

Qualifications

• BA/BS degree from an accredited institution.
• 5+ years of demonstrated experience and proven sales success in pharmaceutical/medical/biotech industry.
• 3+ years demonstrated experience calling on hospitals and health systems.
• Strong understanding of hospital decision-making processes, clinical pathways, formulary management, and antimicrobial stewardship programs.
• Willingness to travel up to 50%, including overnight travel.
• Ability to lift and/or move up to 35 pounds.

Responsibilities

• Manage hospital relationships – engaging clinical and non-clinical stakeholders to understand needs.
• Provide scientific and clinical information within the disease state area and approved product.
• Deliver sales presentations to physicians, APPs, medical staff and clinic personnel using a structured engagement model.
• Utilize resources to optimize customer engagement and drive territory growth.
• Collaborate across a matrixed sales organization with cross-functional partners to execute.
• Participate in training and development programs while adhering to policies.

Skills

Relationship building

Clinical knowledge

Hospital sales

Presentation skills

Travel readiness

Education

BA/BS degree

Tools

CRM software

Job description

Hospital Account Specialty Representative

Updated: August 19, 2026
Location: Grand Rapids, MI, United States
Job ID:17655

You have what it takes: a competitive drive coupled with exceptional sales ability.

Are you a motivated sales professional who enjoys building relationships and making an impact in healthcare? We are seeking a Hospital Account Specialty Representative to drive territory growth by delivering compelling product presentations and educating healthcare professionals on the value of the products features and benefits.

The successful Senior Account Specialty Representative will:

• Manage hospital relationship – engaging clinical and non-clinical stakeholders to understand unique customer needs & priorities
• Providing scientific and clinical information within the disease state area and approved product.
• Delivering sales presentations of approved products to physicians, APPs, medical staff, and other appropriate clinic personnel by utilizing customer engagement selling model
• Effectively utilize and manage all resources to optimize customer engagement
• Collaborate effectively across GSK’s highly matrixed sales organization, partnering closely with Organized Provider Account Directors, Reimbursement Managers, and other cross-functional stakeholders to drive aligned execution and business success.
• Participation in training and development programs while abiding by all industry and corporate policies and procedures
• BA/BS degree from an accredited institution.
• Valid driver's license.
• Willingness to travel up to 50% within assigned geography, including overnight travel.
• 5+ years of demonstrated experience and proven sales success in pharmaceutical/medical/biotech industry.
• 3+ years demonstrated experience calling on hospitals and health systems
• Strong understanding of hospital decision-making processes, clinical pathways, formulary management, and antimicrobial stewardship programs.
• Willingness to travel up to 50%, including overnight travel
• Ability to lift and/or move up to 35 pounds

Desired Requirements:

• Consistent record of top-tier sales performance and proven product launch success
• Demonstrated success driving demand generation within hospitals
• Anti-Infective experience preferred
• Expertise in account selling and managing complex sales processes.
• Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes (P&T, formulary, etc.)
• Experience engaging specialist physicians, hospitalists, pharmacists, and pharmacy leadership
• Experience collaborating across hospital and community care settings

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health?

Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you’re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world.

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include

• competitive compensation package
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• flexible paid time off (PTO) and sick time

Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Discover what our more than 25,000 employees already know: work here matterseverywhere. We work hard,and smart, all in the name of getting much-needed therapies to thosewho need them most. A career with Syneos Health means your everyday workimprovespatients’ lives around the world. Selecting us as an employer secures acareer inwhich you’re guaranteed to:

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization builtto accelerate customer success. We translate unique clinical, medical affairs and commercialinsights into outcomes to address modern market realities. To learn more visit syneoshealth.com .

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against. If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.