Hospital Account Manager

Masimo Medical Technologies (Malaysia) Sdn. Bhd.; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental insurance

Vision care

401(k)

Paid time off

Job summary

Masimo Medical Technologies (Malaysia) Sdn. Bhd. in Houston seeks a field-based sales professional to advance Masimo’s Acute Care portfolio among clinical leaders in targeted hospitals.

You will support Account Managers, conduct product demonstrations, and build clinical relationships to drive new business and renewals across the territory.

Travel is required; strong communication skills and a valid driver’s license are essential for success.

Qualifications

• 2+ years of hospital-based sales experience.
• Experience selling medical devices or emerging technology to clinicians.
• Strong organizational and time-management skills.
• Superior written and verbal communication skills and ability to lead group presentations.
• Ability to travel and hold a valid driver’s license.

Responsibilities

• Sell Masimo’s Acute Care portfolio to targeted hospitals.
• Use Masimo’s sales process and CRM to track opportunities and update regularly.
• Conduct side-by-side demonstrations and evaluations of Masimo technologies.
• Assist clinical specialists with inventories as part of the sales process.
• Develop relationships with clinical thought leaders at strategic accounts to position Masimo’s solutions.
• Drive to conclusion Masimo sensor agreements for new conversions and renewals.
• Collaborate with Masimo team members (Corporate Accounts, IDN, Clinical Specialist) for team selling and feedback.
• Organize clinician seminars to discuss Pulse CO‑Oximetry and Floor Monitoring benefits.
• Maintain a CRM database with account profiles, statuses, next steps, and forecasts.
• Conduct annual business reviews with current customers.

Skills

Hospital-based sales

Clinical relationship building

CRM experience

Demonstrations & presentations

Education

Bachelor’s degree

Job description

Job Summary

Responsible for selling Masimo’s Acute Care product portfolio and developing strategic relationships with clinical leaders in targeted hospitals. Assists Account Managers in assigned tasks to obtain new sales and renew existing accounts. Serves as a proactive member of the sales team that facilitates securing new business and growing existing business in the assigned territory.

Duties & Responsibilities

• Utilize Masimo's established sales process to convey competitive accounts to Masimo technology.
• Utilize CRM to track all opportunities and update on a weekly basis at a minimum.
• Conduct demonstrations (side by side) and evaluations (using ADC) for Masimo technologies.
• Assist clinical specialists with Physical Inventories as part of the sales process.
• Conduct presentations that discuss Masimo’s value proposition.
• Drive all product sales in the assigned Masimo territory.
• Identify and develop relationships with clinical thought leaders at strategic accounts to position the benefits in care processes and patients’ outcomes of Masimo’s wireless Pulse CO‑Oximetry and Floor Monitoring solutions.
• Drive to conclusion Masimo Sensor agreements for new conversions and renew existing accounts.
• Articulate information from clinical studies regarding Masimo technologies.
• Collaborate with Masimo Team Members including Corporate Accounts, IDN and Clinical Specialist, where team selling is appropriate, and provide critical information to marketing and upper management including market trends and competitive activity.
• Maintain and hone high‑level strategic and tactical selling skills and seek self‑improvement and best‑practice implementation.
• Organize and conduct user seminars on the benefits of Pulse CO‑Oximetry and Floor Monitoring, helping clinicians minimize sentinel events on the floors.
• Coordinate clinical evaluations of Masimo’s Rainbow SET Pulse CO‑Oximetry technology to establish credible clinical champions.
• Create and maintain a CRM database of key account information, including profiles, current status, next steps, target clinical champions, and a realistic sales forecast.
• Conduct annual business reviews with current customers.
• Perform other duties and projects as assigned.

Minimum & Preferred Qualifications and Experience

Minimum Qualifications

• 2+ years of successful hospital‑based sales experience, specifically selling innovative technology solutions to clinicians.
• Documented success in selling medical devices or emerging technology to multiple call points (e.g., Anesthesia, Respiratory, ICU, OR, Biomedical, C‑Suite) and multiple decision makers within the hospital setting.
• Successful history managing customer interactions, with excellent organizational and time‑management skills.
• Superior written and verbal communication skills and exceptional ability to lead group presentations.
• Ability to persuade clinicians to consider and embrace new ideas, emphasizing new patient care processes based on clinical evidence and innovative technologies.
• Ability to perform clinical evaluations of Masimo technology, including research and focus groups.
• Ability to communicate value‑based solutions.
• Some travel and overnight stays required, as well as a valid driver’s license.

Preferred Qualifications

• Successful history selling innovative, paradigm‑shifting patient care solutions is a significant plus.
• Successful track record selling breakthrough concepts.
• Demonstrated ability in building clinical champions.

Education

Bachelor’s degree, or equivalent combination of education and experience.

Compensation

The anticipated salary for this position is $90,000 plus benefits. This position also qualifies for variable compensation up to $140,000 at 100% of annual sales objectives.

Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, voluntary Accident, Critical Illness, Hospital, Long‑Term Care, Employee Assistance Program, and Pet Insurance. All benefits are subject to eligibility requirements.

Physical Requirements/Work Environment

This position primarily works outside a traditional office, making frequent customer sales calls on a daily basis. Must travel extensively domestically and locally by air and motor vehicle. A valid driver’s license and clean driving record are required. The role requires frequent driving, sitting, standing, and walking, including extended periods when facilitating customer meetings. Daily use of a computer and other digital devices is required.

The physical demands of the position are essential functions of the job. Employees must be able to perform these tasks for extended periods. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the job.