Hospice Volunteer Coordinator

Optum; Mountain Home (AR); On-site; USD 33,000 - 59,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Incentive programs

Job summary

Elite Hospice, part of the LHC Group within the Optum family, is seeking a Volunteer Manager to lead and coordinate hospice volunteers, aligning activities with patient care goals and regulatory requirements.

You will recruit, train, educate, assign volunteers, and ensure accurate documentation in the EMR, while collaborating with patients, families, and the hospice team to support care delivery. This role offers growth opportunities and a culture of caring.

Qualifications

• Current driver’s license, vehicle insurance and access to a dependable vehicle or public transportation.
• Experience with Microsoft Suite and ability to learn multiple applications.

Responsibilities

• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers
• Implement necessary actions to ensure program standards meet regulatory or certification bodies and company pillars
• Meet with patients, caregivers, families, and hospice team to coordinate patient care-related volunteer assignments
• Assign volunteers to appropriate activities, monitor reports from volunteers and bring urgent items to the attention of the appropriate supervisor
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations

Skills

Driver's license

Microsoft Office

Effective communication

Leadership

Presentation skills

Education

Associate’s degree or equivalent work experience

CPR certification (within 90 days of hire)

Tools

Microsoft Suite

Job description

Explore opportunities with Elite Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As a Volunteer Manager, you will support the company’s operations by leading, managing, and coordinating agency volunteers. Your essential functions include coordinating recruitment, training, ongoing education, and assignments for Hospice Volunteers according to regulatory and state guidelines.

Primary Responsibilities

• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers
• Implement necessary actions to ensure program standards meet regulatory or certification bodies and company pillars
• Meet with patients, caregivers, families, and hospice team to coordinate patient care-related volunteer assignments
• Assign volunteers to appropriate activities, monitor reports from volunteers and bring urgent items to the attention of the appropriate supervisor
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Current driver’s license, vehicle insurance and access to a dependable vehicle or public transportation
• Experience with Microsoft Suite and ability to learn multiple applications

Preferred Qualifications

• Associate’s degree or equivalent work experience
• Current CPR certification or ability to complete within 90 days of hire
• Experience in healthcare environment
• Effective communication and presentation skills
• Proven management and leadership skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.