Hospice Volunteer Coordinator

Optum; Fort Smith (AR); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

Heart of Hospice, part of LHC Group and within the Optum family, seeks a Volunteer Manager in Fort Smith, AR to lead and coordinate hospice volunteers. You will recruit, train, and assign volunteers, ensuring program standards align with regulatory guidelines and company pillars.

You will meet with patients, families, and the hospice team to coordinate volunteer assignments, maintain care plans in the EMR, and monitor volunteer outcomes.

Qualifications

• Experience with Microsoft Suite and ability to learn multiple applications.
• Current driver's license, vehicle insurance and access to a dependable vehicle or public transportation.
• CPR certification or ability to complete within 90 days (Preferred).
• Experience in healthcare environment (Preferred).
• Effective communication and presentation skills (Preferred).
• Proven management and leadership skills (Preferred).

Responsibilities

• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers.
• Implement necessary actions to ensure program standards meet regulatory or certification bodies and company pillars.
• Meet with patients, caregivers, families, and hospice team to coordinate patient care-related volunteer assignments.
• Assign volunteers to appropriate activities, monitor reports from volunteers and bring urgent items to the attention of the appropriate supervisor.
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations.

Skills

MS Office

Adaptability

Effective communication

Tools

Microsoft Office Suite

Job description

Explore opportunities with Heart of Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As a Volunteer Manager, you will support the company's operations by leading, managing, and coordinating agency volunteers. Your essential functions include coordinating recruitment, training, ongoing education, and assignments for Hospice Volunteers according to regulatory and state guidelines.

Primary Responsibilities

• Coordinate recruitment, training, ongoing education, and assignments for Hospice Volunteers
• Implement necessary actions to ensure program standards meet regulatory or certification bodies and company pillars
• Meet with patients, caregivers, families, and hospice team to coordinate patient care-related volunteer assignments
• Assign volunteers to appropriate activities, monitor reports from volunteers and bring urgent items to the attention of the appropriate supervisor
• Maintain accurate and timely volunteer activity care plan documentation in the electronic medical record system in compliance with federal and state standards and regulations

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Experience with Microsoft Suite and ability to learn multiple applications
• Current driver's license, vehicle insurance and access to a dependable vehicle or public transportation

Preferred Qualifications

• Current CPR certification or ability to complete within 90 days of hire
• Experience in healthcare environment
• Effective communication and presentation skills
• Proven management and leadership skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.35 to $36.55 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.