Hospice Triage RN

Moments Hospice; United States; Remote; USD 70,000 - 73,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Disability Coverage

PTO 120 hours + holidays

Cell Phone Provided

Job summary

Moments Hospice is seeking an experienced Triage RN for a fully remote, after-hours role. You will assess needs, provide guidance, and coordinate care using the nursing process and Telecare protocols, supporting patients and families with compassion.

The ideal candidate has hospice experience, an active RN license, and familiarity with HCHB, working independently while delivering patient-centered care in a remote setting.

Qualifications

• Strong clinical judgment and critical thinking.
• Excellent communication and phone-based patient care skills.
• Ability to multitask in a fast-paced, remote environment.
• Strong customer service and conflict resolution skills.

Responsibilities

• Provide after-hours triage, clinical assessment, and interventions via phone.
• Support patients and families with symptom management and end-of-life care needs.
• Coordinate care by collaborating with physicians, facilities, and internal teams.
• Dispatch visits and coordinate services with vendors as needed.
• Deliver clear, compassionate education and support to families.
• Accurately document all interactions, care plans, and outcomes in the EMR.
• Review team documentation for accuracy and compliance.
• Partner with Telecare staff to ensure positive patient outcomes.

Skills

Clinical judgment

Communication

Remote multitasking

Customer service

Education

RN license

Hospice experience

HCHB experience

Job description

The Moments Hospice Triage RN is a key member of the interdisciplinary team, providing after-hours clinical support to patients and families. In this fully remote role, you will assess needs, provide guidance, and coordinate care using the nursing process and Telecare protocols.

This position is ideal for an experienced hospice RN who is confident working independently while delivering compassionate, patient-centered care.

What You’ll Do

• Provide after-hours triage, clinical assessment, and interventions via phone
• Support patients and families with symptom management and end-of-life care needs
• Coordinate care by collaborating with physicians, facilities, and internal teams
• Dispatch visits and coordinate services with vendors as needed
• Deliver clear, compassionate education and support to families
• Accurately document all interactions, care plans, and outcomes in the EMR
• Review team documentation for accuracy and compliance
• Partner with Telecare staff to ensure positive patient outcomes

Skills:

• Strong clinical judgment and critical thinking
• Excellent communication and phone-based patient care skills
• Ability to multitask in a fast-paced, remote environment
• Strong customer service and conflict resolution skills

Required Qualifications:

• Active RN license (no current or pending restrictions)
• Hospice experience
• Home Care Home Base (HCHB) experience

Benefits:

• Medical insurance with employer contribution
• Employer-paid dental, vision, life insurance, and disability coverage
• 120 hours PTO + 6 paid holidays + 2 floating holidays
• Structured onboarding and preceptorship program
• Ongoing support from experienced clinical leadership
• Opportunities for internal growth and advancement
• Company-provided cell phone

$70,000 - $72,800 a year