Hospice RN Patient Care Manager

Optum; Flagstaff (AZ); On-site; USD 86,320 - 129,480; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Job summary

Optum is seeking a Patient Care Manager for their hospice services in Flagstaff, Arizona. This role supports all patient care activities ensuring safety and compliance with regulatory standards. Ideal candidates will have an unrestricted RN license and at least 1 year of clinical experience.

The position includes responsibilities like promoting quality care and resolving patient complaints, alongside providing necessary training to staff. A comprehensive benefits package and competitive salary ranging from $86,320 to $129,480 annually are offered.

Qualifications

• Current unrestricted RN licensure in the state of Arizona.
• At least 1 year of clinical experience.
• Current driver's license and access to transportation.

Responsibilities

• Ensure compliance with hospice policies and regulations.
• Promote quality of care and patient safety.
• Engage in problem resolution and complaint investigation.
• Provide staff in-services on safety and regulatory issues.

Skills

Clinical experience

Communication skills

Organizational skills

Education

Unrestricted RN licensure in Arizona

Tools

CPR certification

Job description

Explore opportunities with Northern Arizona Hospice, a part of LHC Group, a leading post‑acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Patient Care Manager - Hospice assists Executive Administrator/Executive Director/Director of Clinical Operations with all patient care activities to ensure the delivery of safe and efficient patient care which adheres to relevant standards of accepted nursing, regulatory, medical practice, and payer source criteria.

Primary Responsibilities

• Responsible for compliance with hospice policies and procedures and with local, state, and federal regulatory requirements governing the practice of the assigned team
• Actively promotes and directs assigned team regarding quality of care and safety of patients and staff
• Engages in thorough problem resolution and complaint investigation
• Provides in‑services to staff to promote the health and safety of the patient, to familiarize staff with regulatory issues and agency policy and procedures, and to address any identified educational needs
• Ability to function in any home situation regardless of age, race, creed, color, sex, disability, or financial condition of the client

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Current unrestricted RN licensure in state of practice
• 1+ years of clinical experience
• Current driver’s license, vehicle insurance, and access to a dependable vehicle or public transportation

Preferred Qualifications

• Current CPR certification or ability to complete within 90 days of hire
• 4+ years full‑time experience as an RN or equivalent
• Able to work independently
• Good communication, writing, and organizational skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. The salary for this role will range from $86,320 to $129,480 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.