Hospice RN Case Manager

Friendship Village STL; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

On Demand Pay/Daily Pay

Career advancement opportunities

Generous PTO

Positive work environment

Career satisfaction

Job summary

Friendship Village STL seeks an RN Case Manager to provide end-of-life care focused on comfort and quality of life. The role works with a multidisciplinary team to support patients and families emotionally, physically, and spiritually.

The position involves comprehensive patient assessments, care plan development, coordination with physicians and hospice directors, and ongoing evaluation of care effectiveness. Strong communication and geriatrics experience are essential.

Qualifications

• Completion of an accredited RN program.
• Clinical background in geriatrics or long-term care (3–5 years).
• Strong communication and interpersonal skills; ability to communicate with patients, families, and care teams.
• Ability to cope with stress, work independently, and show professionalism.

Responsibilities

• Provide personalized end-of-life and palliative care to patients to improve quality of life.
• Offer emotional, spiritual, and physical support to patients and families.
• Conduct initial and ongoing comprehensive assessments and gather medical history.
• Collaborate with IDG and Hospice Medical Director on care planning.
• Coordinate services and educate families about disease progression and care plans.
• Participate in QAPI meetings and adhere to applicable regulations.

Skills

Communication

Interpersonal skills

Written/Verbal communication

Education

Accredited RN program

Job description

The RN Case Manager cares for patients with terminal illnesses or other diagnoses indicating they have fewer than six months to live. The RN Case Manager will provide end-of-life care to ensure patients are as comfortable as possible and have the highest possible quality of life. The RN Case Manager is typically part of a care team. This team collaborates to ensure individuals and their families have the physical, emotional, and spiritual support they require throughout the care process.

Friendship Village promotes a workplace where YOU are at the center of what we do! Here’s a brief look at what you can look forward to as a team member at Friendship Village:

• On Demand Pay/Daily Pay—receive your paycheck when you want it!
• Career advancement opportunities—we’re on a mission to train and promote within!
• Generous Paid Time Off (PTO) packages—spend more time doing what YOU want!
• Positive, upbeat work environment—enjoy great teamwork and leadership!
• Career satisfaction!

For more information, please call Kamryn at 314-313-5274.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Provides patients with personalized care to improve their quality of life.
• Offers mental, emotional, and physical support to patients and their families as they handle the end-of-life care process.
• Conducts initial as well as ongoing comprehensive assessments of the patients.
• Obtains a medical history from the patient and/or a family member, particularly concerning the present condition.
• Conducts a physical examination of the patient, including vital signs, physical assessment, mental status, appetite, and type of diet, etc.
• Evaluates the patient, family member(s), and home situation to determine what health teaching will be required.
• Evaluates the patient's environment to determine what assistance will be available from family members in caring for the patient and what services may be needed.
• Develops and implements the initial plan of care and work with other members of the IDG in completing and maintaining the comprehensive plan of care.
• Tracks patients' symptoms, conditions, and behaviors to identify changes or signs of physical and mental decline.
• Consults with the attending physician and Hospice Medical Director concerning changes in patients’ condition requiring order changes and/or changes in the plan of care.
• Coordinates patient services with other members of the IDG, as well as contracted services, when needed.
• Discusses with the supervisor if IDG determines that the patient would benefit from contracted services.
• Obtains physicians’ orders for supplies, including hospital beds, oxygen, and medications for the patient.
• Educates patients’ family members about disease progression, medication, nutrition, and hospice philosophy.
• Collaborates with specialists to create care plans and understand individuals’ distinct conditions and requirements.
• Evaluate the effectiveness of hospice services to the patient and family on an ongoing basis.
• Performs on-call duties (including holidays) per policy and business needs.
• Actively participates in QAPI meetings and activities.
• Adhere to Federal, state, and accreditation requirements, including Medicare and Medicaid regulations.

MANAGEMENT RESPONSIBILITIES:

• Performs those administrative activities necessary for the effective management of the department, provides input for the selection and development of employees, employee counseling and motivation, organization of goals and objectives, and planning, organizing, integrating, and measuring the work performed within the department.
• Delegate responsibilities to staff with clear expectations

EDUCATION AND EXPERIENCE:

• Completion of an accredited RN program.
• Clinical background from three to five years with experience in geriatrics; long-term care preferred.
• Possess proficient assessment skills related to geriatric residents.
• Fosters an environment honoring resident/patient preferences and choices.
• Exhibits well-developed communication skills. Can professionally receive and follow oral instructions in English. Able to understand and use simple math.
• Ability to cope with mental and emotional stress related to the position, function independently, and have flexibility and professionalism.
• Very strong interpersonal skills and the ability to build relationships with staff, leaders, vendors, and other stakeholders.
• Expert level written and verbal communication skills.
• Demonstrated proactive approaches to problem-solving with strong decision-making capability.
• Demonstrate the highest level of customer/client service and response.
• Work collaboratively in a team environment that promotes inclusiveness and communication among team members.

CERTIFICATES, LICENSES, REGISTRATIONS

• Licensed as a registered nurse in the state in which employed.
• Current Basic Life Support (BLS) certification or ability to obtain prior to direct patient contact
• Valid driver’s license and proof of insurance required.