Hospice RN Administrator III

Heartland Hospice; Raleigh (NC); In loco; USD 100.000 - 150.000; Tempo pieno

Descrizione del lavoro

Heartland Hospice seeks an experienced RN Hospice Administrator to lead our location's operations and care quality. This role oversees interdisciplinary teams, drives patient-centered care, and ensures regulatory compliance while aligning with our mission.

The Administrator RN III provides strategic leadership for a large census, manages finances, human resources, and community relations, and partners with the Governing Body to meet goals and standards.

Competenze

• Licensed Registered Nurse (RN) with leadership experience in hospice care or clinical operations management.
• Experience leading interdisciplinary teams and driving quality care.

Mansioni

• Provide strategic leadership for a large hospice program and oversee clinical quality and operational performance.
• Lead and develop interdisciplinary teams, ensuring high-quality, patient-centered care and regulatory compliance.
• Manage human resources, finances, and community outreach to meet goals and standards.
• Collaborate with Governing Body, partners, and staff to set and monitor performance targets.

Descrizione del lavoro

Overview

Lead with Compassion. Serve with Purpose.

We have an exciting and rewarding opportunity for a RN Hospice Administrator to join our leadership team. This role is ideal for a licensed Registered Nurse (RN) with strong leadership experience in hospice care, home health, or clinical operations management.

If you're a natural leader who is passionate about patient-centered care, team development, and clinical excellence, we invite you to bring your talent to a place where you can truly make a difference.

The Administrator RN III provides strategic leadership and operational oversight for assigned Hospice location with a large-scale, high-capacity census. This role will oversee and lead the day-to-day operations, including managing and directing interdisciplinary teams, ensuring the delivery of high-quality and patient-centered care, fostering a culture of compassion, respect and integrity to meet business and organizational goals, regulatory standards, and community needs. Responsibilities include leadership and development, financial performance, community outreach, human resources, office operations and communication and relationship building with the Governing Body, referral partners, the community. In this role, the Administrator ensures assigned Hospice location delivers outstanding service, while upholding the company's mission, vision and values.

Essential Functions

• Provides leadership for a large hospice program, accountable for clinical quality, operational performance, and balanced, sustainable census growth.
• Demonstrates a commitment to excellence through focusing on quality care and/or service.
• Incorporates continuous quality improvement principles in day-to-day activities.
• Promotes and monitors compliance with requirements and standards established by accrediting or licensing agencies, regulatory agencies and state or federal law relevant to areas of responsibility.
• Uses statistical and qualitative information to manage quality.
• Requires employees to exhibit technical knowledge and effective skill education related to their job.
• Ensures policies and procedures are followed.
• Accepts responsibility for remaining current in the latest trends, developments and technologies relative to area of work by: Actively pursuing self-development, attending in-services, and circulating relevant information to appropriate employees.
• Develops, recommends and implements policies and procedures, in collaboration with the Governing Body, that guide and support the provision of services.
• Manages Human Resources effectively.
• Shows consistency between words and actions.
• Promotes positive communications and keeps employees informed of changes by ensuring meetings with appropriate staff are conducted and documented. Is available to employees when issues arise.
• Promotes/provides for core orientation plus location and job specific orientation, in service training and continuing education for employees, volunteers and contract personnel.
• Conducts educational programs for outside agencies as deemed necessary.
• Recommends a sufficient number of qualified and competent persons to provide services.
• Responsible for the selection, supervision, and evaluation of interdisciplinary team members.
• Collaborates with the Governing Body, Corporate leadership and employees to establish goals and standards for performance; reviews and monitors progress regularly and redirects efforts where goals are not being met.
• Determines qualifications and competence of employees.
• Completes all performance evaluations prior to due date.
• Takes appropriate and timely action in disciplinary situations; documents actions taken in accordance with policy.
• Makes appropriate assignments among employees in accordance with their personal abilities and limitations; ensures fair and consistent workload distribution.

Manages Office Operations effectively

• Directs the multiple teams of the assigned location, if applicable.
• Plans and organizes tasks and resources to achieve strategic goals and objectives.
• Consistently demonstrates the ability to recognize, establish and deal with priorities.
• Measures progress toward set goals; takes corrective action on projects, as appropriate.
• Considers the impact of department/location/provider decisions on the overall functioning of the company and its hospice affiliates.
• Reviews and analyzes facts of a situation when developing a plan of action; considers all relevant information to make the most informed decision possible.
• Achieves predetermined objectives and goals.
• Participates in selecting outside sources for needed services.
• Ensures contract management is maintained for services from outside vendors/providers.
• Assesses and improves branch/department performance as well as individual team's performance.
• Ensures documentation of services is accurate and timely.
• Monitors and supervises quality of patients' care of assigned location(s).
• Processes emergency calls and requests for assis