Hospice Patient Care RN Manager

Gentiva; Fairview Heights (IL); Hybrid; USD 85.000 - 106.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision

401k match

PTO

FMLA, ADA leaves

Mileage or Fleet Vehicle Program

Cell Phone Reimbursement

Zusammenfassung

Heartland Hospice seeks a dedicated Patient Care Manager to lead clinical excellence and supervise hospice services. You will oversee patient care delivery, manage visit scheduling, triage referrals, and chair Interdisciplinary Group meetings, reporting to the Executive Director or Administrator.

You will mentor staff, ensure compliance with Medicare/Medicaid/ACHC standards, and drive performance and quality improvements.

Qualifikationen

• RN license in the state of employment is required.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in hospice or home-based care.
• Demonstrated ability to apply hospice principles, regulatory standards (Medicare/Medicaid/JCAHO/ACHC).
• Knowledge and compassion for terminally ill patients and families.
• Ability to lead a diverse care team while adapting to emotional and clinical needs.

Aufgaben

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and prioritize based on clinical judgment.
• Triage incoming referrals and medical concerns promptly and compassionately.
• Lead or facilitate Interdisciplinary Group meetings and document minutes.
• Mentor, train, and support associates to promote performance and compliance.
• Ensure care delivery meets regulatory standards and company policies.
• Support performance improvement and quality initiatives at the location.

Kenntnisse

Leadership

Interdisciplinary collaboration

Regulatory compliance

Communication

Ausbildung

RN license in state of employment

Accredited nursing program graduate

BSN preferred

Tools

EMR systems

Telehealth platforms

Jobbeschreibung

Overview

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will:

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range – $85,100 - 106,375

Full Time Employee Benefits:

• Medical, Dental, Vision
• Wellness Program and Resources
• 401k match
• PTO
• FMLA, ADA and other federal and state required leaves
• Short/Long Term Disability
• HSA Contribution
• Mileage or Fleet Car Program
• Cell Phone Reimbursement (for eligible roles)
• Short Term Incentive (for eligible roles)
• Tuition Reimbursement

About You

Qualifications – What You’ll Bring:

• Current RN license in the state of employment
• Graduate of an accredited nursing program
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
• Knowledge and compassion for terminally ill patients and their families
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
• Strong interpersonal, organizational, and leadership skills
• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required):

• Bachelor of Science in Nursing (BSN)
• Previous leadership, team management, or supervisory experience in hospice or home health
• Familiarity with EMR systems and telehealth platforms
• Certification in Hospice and Palliative Nursing (CHPN)

We Offer

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We maintain a drug-free workplace

We are proud to be an EEO employer

Position Type: Full-Time

Company: Heartland Hospice