Hospice Patient Care RN Manager

Gentiva; Enterprise (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) with Company Match

Career Advancement Opportunities

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Wellness Programs

Job summary

Gentiva Hospice is seeking a dedicated Patient Care Manager to lead clinical excellence across our hospice teams in Enterprise, Alabama. Reporting to the Executive Director, you will oversee patient care activities, coordinate services, and develop staff to uphold high standards of care and regulatory compliance.

You will manage visit scheduling, triage referrals, lead IDG meetings, mentor staff, and ensure care delivery meets federal, state, and local requirements, while driving performance

Qualifications

• RN license in the state of employment is required.
• Graduate of an accredited nursing program.
• Minimum 3 years direct patient care, incl. hospice/home health.
• Knowledge of hospice principles and regulatory standards.
• Ability to lead a diverse care team with empathy.
• Strong interpersonal, organizational and leadership skills.
• Experience with clinical documentation and technology.

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and clinical prioritization.
• Triage referrals and medical concerns promptly and compassionately.
• Lead or facilitate IDG meetings and document minutes.
• Mentor, train, and support associates on compliance and performance.
• Ensure care delivery meets all regulatory standards and policies.
• Support performance improvement and operations efficiency at the location.

Skills

Leadership

Communication

Regulatory compliance

Clinical documentation

EMR familiarity

Education

RN license in state of employment

Graduate of accredited nursing program

BSN (preferred)

Tools

EMR systems

Telehealth platforms

Job description

Overview

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

Advance Hospice Care. Lead Clinical Excellence. Inspire Compassionate Teams.

We are seeking a dedicated Patient Care Manager to join our hospice team. Reporting directly to the Executive Director or Administrator, you will oversee patient care activities to ensure the delivery of high-quality, compliant hospice services. This leadership role involves managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

As a Hospice Patient Care Manager, You Will

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits - making decisions based on clinical judgment and priority
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location

Qualifications - What You'll Bring:

• Current RN license in the state of employment
• Graduate of an accredited nursing program
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC)
• Knowledge and compassion for terminally ill patients and their families
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds
• Strong interpersonal, organizational, and leadership skills
• Competency in clinical documentation and technology systems

Preferred Qualifications (Not Required)

• Bachelor of Science in Nursing (BSN)
• Previous leadership, team management, or supervisory experience in hospice or home health
• Familiarity with EMR systems and telehealth platforms
• Certification in Hospice and Palliative Nursing (CHPN)

Benefits For All Associates (Full-Time, Part-Time & Per Diem)

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

ReqID: 2026-142894 Category: Single Site Ops and Clinical Leadership Position Type: Full-Time Company: Gentiva Hospice