Hospice Office Support Specialist

Eden Health; Lynnwood (WA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan

401k Retirement Savings Plan

Paid Time Off

Job summary

Eden Health is seeking an administrative clerk in Lynnwood, WA to support patient data entry and scheduling. This role involves accurate EHR documentation, coordinating appointments, and performing general clerical tasks in a fast-paced healthcare setting.

The position requires a high school diploma, strong organizational abilities, and clear communication in English. This is an on-site role with benefits and growth opportunities within Eden Health.

Qualifications

• High school diploma or equivalent required.
• General clerical and data entry skills essential.
• Healthcare experience preferred; medical terminology desired.
• Must be able to pass background check.
• Proficient with EHR systems.

Responsibilities

• Enter patient data into the EHR accurately.
• Coordinate scheduling and ensure patient satisfaction.
• Support management with clerical tasks.
• Process mail and faxes as needed.

Skills

Data entry

Organizational skills

Communication

Education

High school diploma

Tools

EHR systems

MS Office

Job description

Why choose Eden? As a 100% Employee Owned company, we recognize that our people are our most valuable asset. We honor their importance by our recognition that all employees be treated with respect and integrity at all times. We�re interested in you and want you to succeed. Our business is growing rapidly and we want you to grow with us. We have infinite room for advancement, both personally and professionally. We work hard to match you with a position that best fits YOUR skills and YOUR availability. In addition, Eden Health is a Certified Great Place to Work company, 7 years in a row!

The Eden Difference: We bring Connected Care Home through our Core Values of Empathy, Dedication and Integrity to our clients, patients and Employees. Besides a strong family oriented culture unique to Eden, we offer:

• Benefits starting as early as 30 days after start date
• Employee Discounts on travel, resorts, car rentals, Columbia and so much more!
• Employee Hardship Fund
• Employee Stock Program (ESOP)
• Employee Wellness. Family first culture
• Paid Time Off for a Personal Day of your choosing
• Financial Planning through Unum
• Free Counseling Sessions through Unum
• Training and educational Assistance
• 401k Retirement Savings Plan
• Employee Stock Ownership Plan
• Flexible Spending Accounts
• Life, Accident, & Disability Insurance
• Paid Holidays
• Continuing Education Credits are paid for � we offer online and in-person education
• Discounts with AT&T Wireless, National and Enterprise car rentals
• Discounted tickets to a variety of events (Disney Land, Disney World, Universal Studios, SeaWorld, Local Concert/Sporting Events, Hotels/Resorts, etc.)

Personal Benefits:

• Paid sick leave and vacation time � eligible employees start accruing time on their first day of employment
• Identity Theft Protection
• Employee Assistance Program
• Employee Hardship Fund
• Floating Personal Holiday � use it on your birthday or any other day of the year!
• Data enters patient information into the electronic health record (EHR)
• Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patient’s schedules
• Reviews medical record for completeness and is proactive to retrieve any missing information
• Attaches documents related to patient files received via fax, scan or mail into the EHR
• Monitors aged unsigned provider orders and submits requests for these to be signed to providers and tracks them closely per regulatory requirements
• Receives and responds to written and verbal requests for medical records, transports/transfers records to requesting area
• Reviews Face-to-Face and referral documentation for completeness/adequacy per regulatory requirements
• Answers and transfers phones quickly and efficiently
• Uses EHR to obtain and update patient demographic data accurately
• Processes incoming/outgoing mail and faxes as needed
• Assists management with typing, filing and computer related tasks as needed
• Files, prints, faxes, copies, cleans, organizes and assembles new patient folders as assigned
• Reviews patient charts for billing accuracy and follows up with any unmet requirements timely to ensure timely billing and documents appropriately
• Provided backup to other Eden team members as assigned
• Participates in information management and quality assurance performance improvement (QAPI) activities

Requirements

• High school diploma or equivalent required
• General clerical, data entry and excellent organizational skills
• Healthcare experience preferred. Medical terminology desired.
• EHR medical record documentation experience preferred
• Able to communicate effectively in English verbally and in writing
• Working knowledge of computer software programs
• Valid driver’s license and reliable transportation
• Able to pass criminal background check and national sex offender clearance
• Must be able to physically report to administrative office for entire shift. This is not a remote position.

Pay Range

20.00-24.00

Remote Position

No

Location(s)

Lynnwood , Washington 98036 , United States

Eden Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Eden Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.