Position Details: Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 Department: Hospice
Overview of Position
Responsible for day-to-day management of the Hospice Program consistent with program mission, goals, policies, and approved budget. May assume responsibility for total program operation in the absence of the Director.
Essential Duties
- Effectively manages financial and material resources to control costs and adhere to department budget.
- Demonstrates effective management of human resources to maintain a staff of qualified, competent, and productive employees.
- Accountable for demonstrating actions and behaviors that consistently contribute to the overall safety of patients (e.g. incident reporting, hazards, and infection control management).
- Handles stressful situations in an even-tempered manner to avoid over-reacting and making irrational decisions.
- Establishes job competencies and performance goals to provide employees with clear performance expectations.
- Provides development opportunities for employees to enhance their technical, professional and leadership skills.
- Actively participates in the self-evaluation process of performance management.
- Conducts and participates in department meetings on a scheduled basis to summarize decisions and actions, ensure the assignment of responsibilities, establish follow-up activities, and ensure adherence to schedule.
- Reviews standards and develops procedures and protocols to ensure compliance with regulatory requirements.
Qualifications
- Ohio RN Licensure required.
- Bachelor’s degree in nursing or related health care field required or obtained within 4 years of position.
- CPR certification required.
- Valid driver’s license. Proof of auto liability insurance.
- Two years management experience required.
- Two years experience in home health or hospice care.
- Must be self directed and able to manage several projects at one time.
- Strong strategic and critical thinking skills.
- Goal oriented and visionary.
- Must have a thorough understanding of current standards that drive nursing practice.
- Effective communication skills and interpersonal skills.
Patient Centered Care & Behavioral Expectations
- Living the Genesis Mission, Vision and Values:
- Performs work in a manner that is quality focused.
- Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect.
- Results oriented and focused on achievement of objectives.
- Acknowledges and responds to the diversity of people and the situation.
- Encourages peers to be owners of change.
- Always makes the effort to anticipate and exceed customer needs and expectations.
- Possesses the ability to engage others with patience and understanding.
- Acts in a manner that creates positive first and lasting impressions.
- Demonstrates the ability to own issues until they are resolved.
- Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers):
- Introduces self and role…connects with everyone.
- Communicates effectively (e.g. advising others of actions, pertinent information, time durations, etc.) and asks for feedback.
- Asks for and anticipates needs and concerns of others.
- Maintains a positive work environment for staff and a healing environment for patients (e.g. safe, clean, quiet, etc.).
- Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately.
- Responds to requests in an appropriate and timely manner.
- Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed.
- Promotes Patient and Employee Safety:
- Demonstrates safe Patient Handling (e.g. transfers, transport, care administration, nutrition, medication, etc.).
- Demonstrates safe Materials Handling (e.g. appropriate use and disposal of chemicals, infectious wastes, etc.).
- Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment.
- Demonstrates Slips/Trips and Falls Awareness.
- Actively contributes to maintaining a safe, clean and quiet environment.
Working Conditions / Physical Requirements
- Must be able to focus on multiple tasks simultaneously.
- Must be able to read a significant amount of information in a relatively short period of time.
- Must be able to lift and transport 30 pound packages/boxes.
- Must be able to climb stairs and walk on uneven terrain.
- Must be able to drive an automobile.
Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.