Hospice Liaison

Carolinas Medical Center; Lincolnwood (IL); On-site; USD 53,000 - 79,000; Part time

Job summary

Advocate Aurora Health at Home is seeking a PRN, part-time RN to support Hospice services in the North Chicago Market. Mon-Fri 8:30am-5:00pm with 8–16 hours per week; no weekends or holidays. Valid driver's license and reliable transportation are required. Hospice or sales experience is preferred.

The role involves educating patients and families, coordinating with physicians and care managers, and ensuring care plans meet hospice eligibility. Travel to assigned facilities will be needed.

Qualifications

• RN license required or in-state equivalent.
• 2 years of clinical nursing experience with discharge planning and/or care management.
• Hospice experience preferred.

Responsibilities

• Collaborates with physicians, nurses, social workers and care managers to facilitate patient transitions at home.
• Educates patients about hospice services and ensures plan of care meets eligibility and regulatory requirements.
• Manages referrals and coordinates with home health services to support hospice, infusion, enteral, pediatric, DME and RT services.

Skills

Nursing experience

Discharge planning

Hospice knowledge

Communication skills

Driver's license

Education

Registered Nurse (RN) license

BSN preferred

Tools

Epic

Job description

Department:

10422 IL Home Health Divisional - Patient Access

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

PRN position with availability Monday to Friday 8:30am-5:00pm. 8-16 hours per week with scheduling flexibility. No weekends or holidays required.

This teammate will promote Hospice at partnered PAN/SNF facilities. Must have a valid Driver's License and reliable transportation. Hospice or sales experienced preferred.

This position will cover the North Chicago Market.

Pay Range:

$38.20 - $57.30

Major Responsibilities:

• Collaborates and builds relationships of mutual respect with physicians, nurses, social workers, care managers and community partners through communication and education to facilitate smooth patient transitions.
• Regularly attends huddles, capture meetings, discharge rounds and outcome facilitation team meetings and acts as a resource regarding services that can be provided in the home. Communicates and collaborates with physicians, social workers and care managers on complex cases to ensure care needs can be met in the home setting.
• Upon referral, contacts patient to educate on agency service lines ensuring plan of care meets hospice eligibility and regulatory compliance.
• Collects and records medical, social, reimbursement information from hospital and post acute setting to initiate Advocate Aurora Health at Home services for hospice, infusion, enteral, pediatric, DME and RT services.
• Educates the patient, as well as, hospital and post acute providers, regarding patient financial coverage and responsibility for ordered services, and if available, provides the information prior to facility discharge.
• May follow Advocate Aurora Health at Home hospice patients readmitted to the hospital or post acute setting to evaluate the need for continued services.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.
• May participate in precepting new hire training and orientation.
• May be responsible for the admission to hospice services, including obtaining history/physical, implementing a care plan, managing signs and symptoms of terminal diagnosis to promote comfort at end of life
• Collaborates with Advocate Aurora Health at Home business development team and product line director to achieve admission growth and increase market share.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• License/Registration/Certification: Registered Nurse, a valid driver's license issued by the Division of Motor Vehicles.
• Issued by (Governing Body): State in which the team member practices
• Level of Education: Graduate from an accredited school of nursing, BSN preferred
• Field of Study (if applicable): Nursing
• Years of Experience: Typically requires 2 years of clinical nursing experience with discharge planning and/or care management.
• Describe Type Experience: Hospice experience preferred

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Strong verbal and written communication skills. Can speak clearly and hear to interact in person, telephonically or virtually with both internal and external customers.
• Excellent organizational and critical thinking skills.
• Proficient knowledge of or ability to learn hospice regulations and reimbursement structure: Medicare, Medicaid and Commercial Payers
• Strong technical ability.
• Able to think critically and assess the patient clinical condition to assist in the development of the post acute plan of care.
• May participate in training patient/family in use of equipment (ex. Enteral, infusion pumps)
• Familiarity with Epic preferred.
• May participate in processing referrals for hospice program.
• May include on call, weekend and holiday rotation
• Skilled in providing a positive patient experience, service recovery, and conflict resolution to promote collaboration among healthcare team mates, patient, and caregivers.

Physical Requirements and Working Conditions:

• Responsible for the admission of patients and the coordination of care as needed Ability to travel and flexibility with hours and days to meet patient needs Ability to work two weekends per months as needed - minimum one weekend per month
• If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be