Hospice Community Outreach Specialist

Haven Hospice; San Antonio (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Embrace Hospice in San Antonio, TX is seeking a Community Liaison to promote hospice services to healthcare professionals, community partners, and families. The role serves as the face of the organization, building relationships with doctors, nurses and referral partners.

The position involves visiting hospitals and clinics, attending events, managing outreach in CRM, and educating families on hospice benefits.

Formación

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred.
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver’s license
• Provide proof of auto insurance
• Demonstrate strong interpersonal and communication skills
• Exhibit proficiency in healthcare and administrative software applications
• Apply advanced analytical and problem-solving capabilities
• Manage time and tasks effectively with strong organizational skills
• Work independently with minimal supervision
• Collaborate professionally with individuals at all organizational levels and within the communities served
• Uphold the highest standards of customer service and professionalism

Responsabilidades

• Visit hospitals, clinics, and senior care facilities to promote our hospice services
• Build strong, ongoing relationships with doctors, nurses, and referral partners
• Attend community events to raise awareness and represent our brand
• Track and manage outreach activity in our system (CRM)
• Use market insights to plan and improve outreach efforts
• Educate families and professionals on hospice benefits and how we can help
• Work with our care team to ensure smooth patient referrals and quality care
• Stay current on hospice care through training and self-learning
• Complete reports, documentation, and other admin tasks on time
• Follow all healthcare rules and regulations

Conocimientos

Interpersonal skills

Communication skills

Analytical thinking

Time management

Educación

Bachelor's degree in related field

Advanced degree or certification in healthcare marketing

Herramientas

CRM systems

Healthcare software

Descripción del empleo

Embrace Hospice in San Antonio, TX is seeking a Community Liaison to promote hospice services to healthcare professionals, community partners, and families. The role serves as the face of the organization, building relationships with doctors, nurses and referral partners.

The position involves visiting hospitals and clinics, attending events, managing outreach in CRM, and educating families on hospice benefits.