Hospice Community Liaison: Outreach & Impact

Hospice Home Care, Inc.; Pine Bluff (AR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending (up

Tuition discounts & reimbursement

401(k) with company match

Generous PTO

Mileage reimbursement

Wellness and discount programs

Job summary

Hospice Home Care is seeking a Community Liaison in Pine Bluff, AR to promote hospice services to healthcare professionals, community partners, and families. This role acts as the face of the organization, ensuring patients receive compassionate end-of-life care and serving as a bridge between care and community.

You will visit hospitals and clinics, attend events, and manage outreach through CRM while collaborating with the care team to ensure timely, quality referrals.

Qualifications

• Bachelor's degree in a related field and prior experience in healthcare sales or hospice outreach required.
• Advanced degree or certification in healthcare marketing, and experience working with CRM systems and referral networks preferred.
• Minimum of 2 years of healthcare marketing experience.
• Possess a current and valid state driver’s license
• Provide proof of auto insurance.
• Demonstrate strong interpersonal and communication skills.
• Exhibit proficiency in healthcare and administrative software applications.
• Apply advanced analytical and problem-solving capabilities.
• Manage time and tasks effectively with strong organizational skills.
• Work independently with minimal supervision.
• Collaborate professionally with individuals at all organizational levels and within the communities served.
• Uphold the highest standards of customer service and professionalism.

Responsibilities

• Visit hospitals, clinics, and senior care facilities to promote our hospice services.
• Build strong, ongoing relationships with doctors, nurses, and referral partners.
• Attend community events to raise awareness and represent our brand.
• Track and manage outreach activity in our system (CRM).
• Use market insights to plan and improve outreach efforts.
• Educate families and professionals on hospice benefits and how we can help.
• Work with our care team to ensure smooth patient referrals and quality care.
• Stay current on hospice care through training and self-learning.
• Complete reports, documentation, and other admin tasks on time.
• Follow all healthcare rules and regulations.

Skills

Interpersonal communication

Public outreach

Relationship building

CRM usage

Event coordination

Networking

Time management

Education

Bachelor's degree in a related field

Advanced degree or certification in healthcare marketing

Tools

CRM systems

Job description

Hospice Home Care is seeking a Community Liaison in Pine Bluff, AR to promote hospice services to healthcare professionals, community partners, and families. This role acts as the face of the organization, ensuring patients receive compassionate end-of-life care and serving as a bridge between care and community.

You will visit hospitals and clinics, attend events, and manage outreach through CRM while collaborating with the care team to ensure timely, quality referrals.