Hospice Clinical Liaison (RN or LVN)

Mission Healthcare; San Diego (CA); On-site; USD 52,000 - 83,000; Full time

Benefits offered by this job

401(k) plan

Employee Assistance Program

Paid vacation / holidays

Tuition reimbursement

Relocation assistance

Medical, dental, vision insurance

Job summary

Mission Healthcare is seeking a Clinical Liaison to support education and identification of patients eligible for home health benefits. The role involves meeting with patients and families, educating them about services, managing discharge paperwork, and coordinating with the care team to ensure Start of Care is scheduled.

The ideal candidate will have RN or LVN licensure in the state of employment, a valid driver’s license, knowledge of transitions of care, and experience in home health or

Qualifications

• Must hold RN or LVN license in the state of employment.
• Valid driver's license and auto insurance meeting state minimums.
• Strong knowledge of referring partners and market dynamics; transitions of care experience a plus.
• Knowledge of home health care marketing or hospice management.
• Understand Federal, State, and local laws governing home health and hospice operations.
• Excellent communication skills and teamwork ability.
• Ability to manage conflicting priorities and operate in a fast‑paced environment.
• Previous experience in home health or hospice preferred.

Responsibilities

• Meet with patient/family/decision makers to discuss eligibility for home health services.
• Educate on home health services and manage referral source expectations.
• Capture discharge paperwork for safe transition planning.
• Coordinate with local team to ensure orders are in place and Start of Care is scheduled.
• Communicate with referring partner to address barriers before discharge.
• Ensure physician follow-up for care and post‑discharge follow‑ups with PCP.
• Document patient engagement in the medical record where applicable.
• Build strong relationships with stakeholders and maintain confidentiality and integrity.

Skills

Communication

Team collaboration

Care coordination

Market knowledge

Home health know‑how

Hospice knowledge

Prior home health/hospice experience

Autonomy

Handling stress

Job description

Mission Healthcare,located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered withCompassion,Accountability,Respect,Excellence andService(CARES), Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‑being of our team.

Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts

Pay range (depending on experience): LVN ($38-42/hr) and RN ($55-60/hr)

Schedule/Shift: 2 different roles, one working Tuesday - Saturday, with the other Sunday - Wednesday with the schedule of 11 to 7 or 12 to 8.

Responsibilities

The Clinical Liaison will support the education and identification of patients who meet the eligibility criteria to receive the benefits of our home health service. Upon identification, the CL will:

• Meet with the patient/family/decision makers.
• Educate on the Home Health service line and manage referral source/patient expectations.
• Capture discharge paperwork as needed for a safe and quality transition.
• Communicate with the local team to ensure all orders are in place and Start of Care appointment is scheduled.
• Communicate with the referring partner on any barriers or needs before discharge.
• Ensure there is a physician willing/able to follow for care.
• Schedule or ensure a post discharge follow up appointment is scheduled with the patient’s PCP.
• Complete a 24-48 hour follow up call to ensure the patient received care and risk stratify potentially rehospitalization.
• Document in PointCare under CCIN (Clinical Comment Intake Note and CTC Follow Up note) regarding patient engagement/interaction when applicable.
• Build and maintain strong relationships with all stakeholders.
• Conducts business in a manner that displays a high level of confidentiality, and integrity at all times.
• Additional responsibilities as assigned.

Qualifications

• Registered Nurse or Licensed Vocational Nurse with active license in the state of employment
• Must have a valid driver’s license and auto insurance meeting state minimums.
• Robust knowledge of referring partner and market dynamics, as well as knowledgeable regarding transitions of care
• Knowledge of home health care marketing or hospice management
• Understands the Federal, State, and local laws and regulatory guidelines governing home health and hospice operations.
• Excellent at communication and communicating within a team environment with the ability to interact with a diverse group of individuals.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
• Must be able to function efficiently in a stressful work environment.
• Able to manage conflicting priorities and proactively communicate with direct leadership.
• Previous experience in home health or hospice is preferred.

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity & Veteran‑Friendly Employer

We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association, we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.