Hospice Clinical Branch Director

vitalcaringgroup; Lubbock (TX); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Pharmacy benefits

Virtual care

HSA & FSA

Supplemental insurance

401(k) match

Paid time off

Pet insurance

Tuition reimbursement

Job summary

VitalCaring is seeking a Hospice Clinical Branch Director in Lubbock, Texas. This leadership role oversees day-to-day branch operations, patient-centered care delivery, and team development to maintain high-quality hospice services.

The ideal candidate will hold an active RN license, possess 3+ years of leadership experience in hospice or healthcare operations, and demonstrate strong compliance knowledge. You will partner with clinical leaders to ensure outcomes, engagement, and community trust.

Qualifications

• Active RN license required.
• 3+ years of leadership experience in hospice/home health or healthcare operations.
• Strong understanding of clinical quality, compliance, and regulatory standards.
• Experience leading teams with a focus on engagement, retention, and development.
• Ability to manage operations while keeping patient care at the center of decisions.

Responsibilities

• Oversee branch operations, finances, and performance with a long-term mindset.
• Lead patient-centered care initiatives to ensure compassionate, high-quality hospice care.
• Build and support a strong, accountable team with clear expectations and development opportunities.
• Strengthen community relationships with local providers and families and represent VitalCaring as a trusted partner.
• Ensure compliance, survey readiness, and consistent care quality across the branch.

Skills

Leadership

Healthcare operations

Communication

Job description

Join VitalCaring - Where Your Leadership Changes Lives

Hospice Clinical Branch Director

Lead with Purpose. Serve with Heart. Build What Matters.

Hospice care is personal. It's about people, trust, and being present when it matters most.

At VitalCaring, we focus on delivering high-quality care, building strong teams, and developing lasting relationships with patients, families, and partners. As a Hospice Clinical Branch Director, you'll lead day-to-day operations while staying closely connected to the care being delivered - supporting your team and ensuring a consistent, high standard across the branch.

You'll work alongside experienced leaders who prioritize both patient outcomes and team engagement. The expectation is to lead with consistency and accountability - supporting your team, making thoughtful decisions, and following through.

This role is well-suited for a leader who values doing things the right way - clinically, operationally, and culturally - and understands that long-term performance is built through quality care, strong leadership, and trust.

Who We Are

VitalCaring is a leading provider of home health and hospice services, built on a mission to transform lives and foster hope through genuine caring. Our values - trustworthy, capable, compassionate, proactive, and called - aren't just words. They show up in how we care for patients and how we lead our teams.

What You’ll Do

• Drive Balanced Performance
  • Oversee branch operations, financials, and performance with a long-term mindset
  • Monitor key indicators like quality outcomes, patient satisfaction, and team stability
  • Ensure the branch operates efficiently while never compromising care
  • Recognize that growth is the result of doing the right things consistently
• Lead Patient-Centered Care First
  • Ensure every patient and family receives compassionate, high-quality hospice care
  • Set the tone for a patient-first culture where dignity, communication, and experience matter
  • Partner closely with clinical leaders to maintain strong outcomes, compliance, and survey readiness
  • Be present and engaged - supporting your team in delivering care, not just directing it
• Build and Support a Strong, Accountable Team
  • Recruit and develop a team that reflects the heart of the community you serve
  • Create a culture of support, accountability, and consistency
  • Coach leaders and clinicians to grow, while holding clear expectations for performance
  • Be a leader your team trusts - visible, approachable, and steady
• Strengthen Community Relationships
  • Build genuine relationships with local providers, referral partners, and families
  • Represent VitalCaring as a trusted, dependable partner in the community
  • Support thoughtful growth through reputation, service, and follow-through

What Sets You Apart

• You believe great care is the foundation of everything
• You lead with integrity, consistency, and accountability
• You know how to balance expectations - supporting your team while holding the line
• You value relationships and reputation, especially in a small-market setting
• You understand that leadership is presence, not just oversight

What You’ll Bring

• Active RN license (required)
• 3+ years of leadership experience in hospice, home health, or healthcare operations
• Strong understanding of clinical quality, compliance, and regulatory standards
• Experience leading teams with a focus on engagement, retention, and development
• Ability to manage operations while keeping patient care at the center of decisions
• Excellent communication and relationship-building skills

Why Choose VitalCaring?

• Patient-Focused Approach
  • We prioritize quality care and expect our leaders to support that standard in daily operations and decision-making.
• Supportive Leadership Environment
  • You’ll be supported by experienced leaders who have built high-performing, patient-centered organizations and who are invested in your success.
• Opportunity to Lead and Grow
  • Take ownership of your branch while continuing to develop your leadership skills and impact.

Benefits That Support You

• Health & Wellness
  • Medical, Dental, and Vision coverage
  • Pharmacy benefits
  • Virtual care and mental health support
  • Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
  • Supplemental health and life insurance
• Financial & Protection
  • 401(k) with company match
  • Employee referral program
  • Prepaid legal services
  • Identity theft protection
• Work-Life Balance & Perks
  • Generous paid time off
  • Pet insurance
  • Tuition and continuing education reimbursement

Interested in Learning More?

If you’re a hospice leader focused on delivering quality care, supporting your team, and driving consistent performance - we’d welcome the opportunity to connect.

All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteri