Hospice Care Consultant

Luminary Hospice; South Bend (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement savings options

Job summary

A leading hospice provider in South Bend, Indiana is seeking a Hospice Care Consultant. This position focuses on developing relationships to educate about hospice services. Candidates should have a bachelor’s degree in Marketing or Business, with at least two years of experience in health care marketing. Strong communication skills and proficiency in MS Office are essential. The role offers a competitive compensation and benefits package.

Qualifications

• 2+ years of experience in health care marketing, preferably in hospice care.
• Proficient in department and job-specific software systems.
• Demonstrated ability to manage time productively and efficiently.
• Demonstrate organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytical skills when problem-solving.
• Demonstrate high attention to detail and a high degree of accuracy.

Responsibilities

• Assist in establishing organization volume projections in the annual budget.
• Initiate marketing initiatives to achieve budgetary volume projections.
• Conduct market assessments and develop a comprehensive marketing plan.
• Establish and maintain relationships with current and potential referral sources.
• Provide leadership in strategic planning including identifying service improvement opportunities.
• Lead strategic planning to identify new or improved services for customer needs.
• Support care team by gathering referrals and following up on pending referrals.
• Ensure annual education is completed and documented.
• Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving census goals.
• Other duties as assigned.

Skills

Organizational skills

Effective verbal and written communication skills

Analytical skills

Attention to detail

Relationship building

Education

Bachelor’s degree in Marketing, Business Administration, or related field

Bachelor's degree in Business Administration

Tools

MS Office applications

Job description

About Luminary Hospice

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end‑of‑life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end‑of‑life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

Reports To

Executive Director

About the role

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services.

Please Note: This posting is for a future opportunity. We are proactively building a pipeline of qualified candidates for upcoming roles. While there may not be an immediate opening, we encourage you to apply if you’re interested in being considered when a position becomes available.

Job Responsibilities

• Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget.
• Initiates marketing and promotional initiatives to achieve budgetary volume projections.
• Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections.
• Establishes and maintains positive working relationships with current and potential referral sources.
• Educates facilities, families, and the community at large on the hospice benefit.
• Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
• Support care team in field by gathering referral information, helping to obtain orders, following up on pending referrals.
• Ensure annual education is completed and documented.
• Accountable to goals set by agency leadership including development of unique referral sources, territory growth, achieving admission/census goals.
• Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description.

Job Qualifications

• A bachelor’s degree in Marketing, Business Administration, or related field preferred.
• At least two (2) years experience in health care marketing, preferably in hospice care preferred.
• Proficient in MS Office applications and ability to learn department and job‑specific software systems.
• Demonstrate organizational skills.
• Demonstrate effective verbal and written communication skills.
• Demonstrate analytical skills when problem‑solving.
• Demonstrate high attention to detail and a high degree of accuracy.

CORE COMPETENCIES

• Communication: Demonstrate knowledge to reply and receive information to and from others.
• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations.
• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others.
• Time Management: Demonstrate ability to manage your time productively and efficiently.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.

Equal Employment Opportunity

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well‑being, and long‑term financial goals.