Hospice Area Executive of Clinical Operations (Hospice Administrator)

Providence at Home with Compassus; Medford (OR); Sur place; USD 95 000 - 143 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Tuition reimbursement

Wellness programs

Résumé du poste

Providence at Home with Compassus is seeking a Hospice Area Executive of Clinical Operations to lead clinical operations across the area, ensure high-quality patient services, and drive adherence to Medicare and state hospice regulations. The role emphasizes budget management, staff development, and strong collaboration with Directors of Clinical Services.

The position requires executive presence, 50% travel across regions, and a commitment to Compassus values while maintaining patient- and

Qualifications

• Leadership experience in healthcare management roles, preferably hospice.
• Strong understanding of Medicare/Regulatory requirements and Standards of Care.
• Experience supervising multi-site operations and budgeting.

Responsabilités

• Oversee day-to-day patient/family care services and ensure high quality, compliant care.
• Monitor staffing, training, and budget compliance across the hospice program.
• Coordinate with Directors of Clinical Services and external vendors to optimize outcomes and resources.
• Ensure compliance with Conditions of Participation and state hospice regulations.

Connaissances

Leadership

Hospice care knowledge

Regulatory compliance

People management

Formation

Bachelor's degree in Nursing

RN license

Description du poste

Position Summary

The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for the overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities operating within the philosophy, mission and budget capabilities of the hospice program. The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for oversight to ensure high-quality delivery of patient services and compliance with the Conditions of Participation for the Medicare Hospice Benefit and State Hospice Benefit as directed by Compassus' organizational mission, policy, and procedure.

Company

Providence at Home with Compassus

Position Summary

The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for the overall planning, directing, organizing, staffing, monitoring and reporting on, all patient care activities operating within the philosophy, mission and budget capabilities of the hospice program. The Hospice Area Executive of Clinical Operations (Hospice Administrator) is responsible for oversight to ensure high-quality delivery of patient services and compliance with the Conditions of Participation for the Medicare Hospice Benefit and State Hospice Benefit as directed by Compassus' organizational mission, policy, and procedure.

Position Specific Responsibilities

• Maintains full responsibility for all day-to-day functions related to patient/family care services and any/all issues related to assuring high care quality, services monitoring, services documentation thereof and maximum utilization of all care related resources and related costs through program-level Hospice Directors of Clinical Services.
• Maintains oversight and visibility as evidenced by onsite location visits weekly and documentation of onsite validation reports monthly.
• Responsible for managing the “Big 5” of programs in assigned area: pharmacy, medical supplies, durable medical equipment, mileage and labor.
• Owner of Pre-Bill compliance and unbilled outcomes.
• Ensures that Hospice Directors of Clinical Services are monitoring and maintaining adequate care staffing as is required to appropriately meet patient/family service needs and works with their Regional Vice President to ensure information about program needs and outcomes are communicated for budgetary and planning purposes.
• Ensures that productivity and performance standards are being met by all disciplines, by working closely with and through the supervising Hospice Director(s) of Clinical Services) and assuring that those standards are in compliance with current job descriptions and monitored and recorded through timely annual appraisals.
• Ensures that all Conditions of Participation, regulatory standards and Standards of Care are being met, as per corporate policy and procedure and reporting variances or concerns to the program director in a timely manner.
• Ensures that any/all care staff orientation/education requirements are met by working closely with and through the supervising Hospice Director(s) of Clinical Services, corporate education coordinator and corporate clinical services department, reporting variances or concerns to the Regional Vice President in a timely manner.
• Ensures that appropriate levels of care/service are applied appropriately, is regularly monitored and is adjusted by current acuity for all hospice patients, by working closely with and through the supervising Hospice Director(s) of Clinical Services reporting variances or concerns to the Regional Vice President in a timely manner.
• Regularly participates in internal and external hospice care related education programs, as is necessary to assure positive vendor/physician relations, regulatory compliance and as may be directed by the Regional Vice President.
• Functions as an effective, positive and supportive senior member of the hospice management team. Coordinates closely with the Hospice Area Market Executive to set a clear, consistent, positive, professional and empowering example of professional management for the Hospice Director(s) of Clinical Services and staff to model expectations Intentional visits and maintains positive relationships with, contracted facilities/vendors to praise (when appropriate), problem solve (when appropriate) and assures positive lines of open communications are open and available, reporting variances or concerns to the Hospice Area Market Executive in order to co-create solutions while keeping the Regional Vice President fully appraised of those visits, outcomes and relationships in a timely manner.
• Coordinates, monitors and reviews activities and performance of all contracted, patient related, ancillary services (pharmacy, DME, lab, therapies, etc.). Serves as the program’s primary liaison to ancillary vendors, reporting service variances or concerns to the Hospice Regional Executive of Clinical Operations in a timely manner.
• Recruits, hires, orients, supervises, coaches, and is responsible for the professional development of Hospice Director(s) of Clinical Services, with pre-hire approval from Regional Vice President.
• Has the primary responsibility for budgetary compliance with all patient/family services related expenses and for any patient/family services related budgetary projections.
• Assures the appropriate delegation, training, coordination and monitoring for the daily supervision and oversight of all compliance and documentation requirements inclusive of teammate appraisals, admission documentation and budget preparation/reporting.
• Assures that the highest standards of hospice care are met and that all vendor/physician interactions are timely, accurate, complete and positive.
• Works closely with the Hospice Regional Executive of Clinical Outcomes and the Director of Quality Outcomes to assure clinical excellence outcomes in all locations.
• Works closely with the Hospice Area Market Executive to plan, manage and monitor all hospice expenditures in a fiscally responsible manner in accordance with the program’s budget.
• Works in collaboration with the Hospice Area Market Executive to ensure that all patient and customer service level agreements are met or exceeded, and all variances are identified and remedied.
• Directly supervises five to ten teammates . Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training teammates ; planning, assigning, and directing work; appraising performance; rewarding and disciplining teammates ; addressing complaints and resolving problems.
• Oversight of compliance of 5% volunteer hours per program
• Manages palliative care program in area.
• Recruits, hires, orients, supervises, and is responsible for the professional oversight of Associate and Medical Directors, with pre-hire approval from Regional Vice President.
• Performs other duties as assigned.

Education And/or Experience

• Associate or Bachelor's degree in Nursing strongly preferred.
• Two (2) to three (3) years of leadership and nursing experience in hospice or healthcare strongly preferred; equivalent combination of education and experience will be considered.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Articulates and embraces hospice philosophy. Thorough understanding of the Medicare Regulations for Hospice. Thorough knowledge and understanding of the functions of a hospice organization. Competency in general nursing theory, techniques and practice. Professionalism, sound judgment and effective communications skills are required. High integrity, including maintenance of confidential information such as patient records. Possess strong leadership, organizational and interpersonal skills. Must be able to work a flexible schedule to include nights and weekends. Role requires 50% travel across the United States including all time zones and weather conditions.

Certifications, Licenses, and Registrations

• Active and unencumbered Registered Nurse license in state of employment, in addition to every state in the Area this role will be covering, highly preferred but not required.
• Current CPR certification required.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation

The current compensation range for this position is $95,408.22– $143,112.33/year. The specific rate of pay offered to a selected candidate will be determined based on relevant education, training, experience, geographic location, and other position-related factors. Compassus does not inquire about, consider, or rely upon an applicant's prior salary history in determining compensation. In addition to base compensation for the position, an employee working in this position may be eligible for pay differentials based on hours, shifts worked, or other criteria. They may also qualify for bonuses under applicable bonus programs or at Compassus’s discretion, as well as other forms of variable pay under relevant company policies. A summary of applicable pay programs will be provided during the offer process.

Benefits

Compassus offers a comprehensive total rewards package for this position, which may include: medical, dental, and vision insurance; employer-paid life and disability insurance; a 401(k) retirement plan; paid time off and paid holidays; mileage reimbursement; continuing education support; and an Employee Assistance Program. Specific benefit eligibility is determined by employment status and position classification and by the terms of the applicable benefit plan or program. A summary of available benefits will be provided during the offer process.

Build a Rewarding Career with Compassus

At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters

We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.

Ready to Join?

At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.