Hospice Admissions Coordinator

Compassus; Beaverton (OR); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-paid life and disability

401(k) retirement plan

Paid time off and holidays

Mileage reimbursement

Continuing education support

Employee Assistance Program

Job summary

Compassus is seeking an Admissions Coordinator to process referrals, coordinate patient admissions, and enter data after hospice requirements are met. The role supports the designated program area and communicates needs to supervision.

Responsibilities include processing referrals from physicians and families, securing admission orders, and coordinating with insurance for pre-certification. There is a strong emphasis on explaining hospice services to patients and families and ensuring proper

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• 2–3 years of related experience strongly preferred.
• Equivalent combination of education and experience will be considered.
• Experience communicating with physicians, nurses and other healthcare personnel highly preferred.
• Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.

Responsibilities

• Support designated program area and/or region.
• Attends and participates in staff meetings, educational programs and community events.
• Receives and processes referrals from physicians, patients, families, friends, and community.
• Contacts physicians to secure an order for admission.
• Ensure a nurse is present to take a verbal order or a script if needed.
• Contacts insurance companies for pre-certification authorization.
• Schedules appointments with patients and families for informed consents and the RN assessment visit.
• Explains hospice services and benefits to patients and families.
• Completes admission process according to policy and notifies the IDT.
• Markets referral sources and documents marketing contacts.

Skills

Math skills

English proficiency

Communication

Education

High school diploma

Bachelor's degree preferred

Job description

Company

Providence at Home with Compassus

Location

6410 NE Halsey St. Portland, OR

Position Summary

The Hospice Admissions Coordinator processes patient referrals, coordinates the admission of patients, and enters patient admission data after all requirements of hospice have been met.

Position Specific Responsibilities

• Support designated program area and/or region.
• Attends and participates in staff meetings, educational programs and community events, as requested.
• Communicates identified needs and potential solutions to supervisor.
• Receives and processes referrals from physicians, patients, families, friends, and community.
• Contacts physicians to secure an order for admission.
• If the Admissions Coordinator is not a Registered Nurse, s/he will have to ensure a nurse is present to take a verbal order or will have to ask for a "script" to be faxed.
• Contacts insurance companies for pre-certification authorization.
• Schedules appointments with patients and families for informed consents and the RN assessment visit.
• Explains hospice services and benefits to patients, family members, and significant others, if needed.
• Informs appropriate team members of time of appointments.
• Completes admission process according to agency/corporate policy.
• Ensures proper notification of admission to assigned interdisciplinary team (IDT) and ancillary providers.
• Enters admission data into a third-party system.
• Ensures patient chart, ensuring all documentation is signed and dated and turns chart over to Team Coordinator.
• Markets referral sources.
• Contacts long term care staff, hospital staff, and physicians to promote hospice services.
• Provides back-up support for Hospice Care Consultant.
• Documents marketing contacts, as directed.
• Performs other duties as assigned.

Education and/or Experience

High school diploma or GED required.

Bachelor's degree preferred.

Two (2) to three (3) years of related experience and/or training strongly preferred.

An equivalent combination of education and experience will be considered.

Experience communicating with physicians, nurses and other healthcare personnel highly preferred.

Experience in insurance and Medicare/Medicaid billing and reimbursement preferred.

Skills

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.

Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy.

Physical Demands and Work Environment

The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Compensation

The current compensation range for this position is $16.15-$24.23 per hour. The specific rate of pay offered to a selected candidate will be determined based on relevant education, training, experience, geographic location, and other position-related factors. Compassus does not inquire about, consider, or rely upon an applicant's prior salary history in determining compensation. In addition to base compensation for the position, an employee working in this position may be eligible for pay differentials based on hours, shifts worked, or other criteria. They may also qualify for bonuses under applicable bonus programs or at Compassus's discretion, as well as other forms of variable pay under relevant company policies. A summary of applicable pay programs will be provided during the offer process.

Benefits

• Medical, dental, and vision insurance
• Employer-paid life and disability insurance
• A 401(k) retirement plan
• Paid time off and paid holidays
• Mileage reimbursement
• Continuing education support
• An Employee Assistance Program

Company Culture and Values

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.