Hospice Account Manager

Missionhealthcare; Murrieta (CA); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

401(k) retirement savings plan

Mileage reimbursement

Employee Assistance Program (EAP)

Paid vacation, sick leave, and public/

Tuition Reimbursement

Relocation Assistance

Medical, dental, and vision insurance

Flexible Spending & Health Savings

Disability, life, and AD&D insurance

Pet insurance

Job summary

Mission Healthcare in California is seeking a healthcare sales professional to grow hospice referrals from physicians, hospitals, SNFs, and senior care partners. You will educate providers on hospice services, present at community events, and drive early referrals.

Based in San Bernardino with a hybrid schedule, you will meet sales targets, maintain CRM records, and collaborate with intake and admissions to ensure smooth transitions for patients.

Qualifications

• Bachelor's degree in business, marketing, healthcare administration, or related field; equivalent work experience considered.
• Minimum two years of healthcare sales, business development, or account management; hospice/home health experience preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship-building, and public speaking skills.
• Must have a valid driver's license, insured vehicle, and meet driving requirements.

Responsibilities

• Develop and maintain relationships with physicians, hospitals, SNFs, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services and eligibility criteria.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow‑up.
• Collaborate with hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain records of sales activities, referral trends, and market feedback using CRM systems or sales tools.
• Develop and implement marketing plans and monitor resources within budget.
• Provide leadership in strategic planning and maintain knowledge of markets and competitors.
• Meet or exceed monthly, quarterly, and annual sales goals.
• Monitor market conditions and competitor activity; provide feedback to leadership.
• Monitor and report on cost-effective marketing efforts.

Skills

Relationship-building

Public speaking

Communication skills

Self-motivation

Field sales

Education

Bachelor's degree in business/marketing/healthcare administration

Tools

CRM software

Job description

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission-to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with C ompassion, A ccountability, R espect, E xcellence and S ervice (CARES), Mission Healthcare's core values. By joining our team, you will have the opportunity to impact patient's lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Mission Healthcare offers competitive benefit packages designed to support the well‐being of our team.

Benefits Available to All Benefit-Eligible Employees

• 401(k) retirement savings plan
• Mileage reimbursement
• Employee Assistance Program (EAP)
• Paid vacation, sick leave, and holidays
• Tuition Reimbursement
• Relocation Assistance

Additional Benefits for Employees Regularly Scheduled 30+ Hours per Week:

• Medical, dental, and vision insurance
• Flexible Spending & Health Savings Accounts
• Disability, life, and AD&D insurance
• Pet insurance

Pay range (depending on experience):80k-100k+ a best-in-class compensation plan with competitive on-target earnings (OTE) - rewarding top performance without limits.

Schedule/Shift : Mon-Fri 8am-5pm

Territory/Location: San Bernardino, CA

Responsibilities

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow‑up.
• Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
• Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare's markets including government agencies, major payor groups, key referral sources and competitor's market positioning.
• Meet or exceed monthly, quarterly, and annual sales goals as assigned.
• Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
• Monitors and reports on cost-effective marketing efforts.

Qualifications

• Bachelor's degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
• Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
• Proven track record of meeting or exceeding sales goals.
• Strong communication, relationship‑building, and public speaking skills.
• Highly motivated, goal‑oriented, and able to work independently in the field.
• Knowledge of hospice philosophy and services preferred.
• Must have a valid driver's license, reliable insured vehicle, and meet organization driving requirements.

#LI-Hybrid

Equal Opportunity & Veteran‑Friendly Employer:

We are proud to be an equal‑opportunity employer committed to building inclusive, compassionate healthcare teams. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business need.

Veterans and military spouses are encouraged to apply. As a veteran‑friendly employer and proud participant in the We Honor Veterans Association , we recognize and value the leadership, teamwork, adaptability, and service‑driven experience military‑connected individuals bring to patient‑centered care and healthcare environments.

Accessibility Commitment:

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due