Hook Up & Bridge (HUB) - Client Navigator

Argus Community, Inc.; New York (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Argus Community, Inc. is seeking a Client Navigator for the Harm Reduction Center in Bronx, NY to coordinate with HUB Social Workers and HIV Testers, guiding clients to health care and supportive services and helping enroll in insurance and access linkages.

Responsibilities include monthly engagement of participants, scheduling reminders for medical and mental health appointments, outreach to new clients, conducting education, maintaining referrals, upholding confidentiality, and participating

Qualifications

• Experience conducting infectious disease testing (HIV/HCV).
• At least 2 years of experience testing target population (women, homeless & people who inject drugs).
• Familiar with Harm reduction practices.

Responsibilities

• Coordinate with HUB Social Worker and HUB HIV Testers to provide client navigation to health care and other supportive services.
• Coordinate insurance enrollment and confirmation of service linkages.
• Ensure participants are engaged in services monthly.
• Remind participants of medical, MH appointments and assist with escorts when needed.
• Conduct on-one client level education with program participants.
• Ensure participants are reminded of group-level interventions.
• Conduct outreach activities to get new clients and those lost to care.
• Attend trainings and webinars.
• Engage participants in harm reduction and risk reduction educational sessions, with pre and post counseling.
• Ability to go out to field sites and community events as scheduled.
• Maintain and track all referrals (internal and external).
• Maintain confidentiality at all times and appropriate record keeping.
• Tracks and documents client program participation.
• Other duties as assigned.

Skills

Infectious disease testing

Harm reduction

Target population outreach

Education

BA in Social Work or Community Health Education or related degree

Associates degree with 2 years experience

Job description

Full Time Regular Clerical Harm Reduction Center, Bronx, NY, US

30+ days ago Requisition ID: 1153

Client Navigator

Department: Wellness & Empowerment

Reports To: HUB program Manager

Location: Harm Reduction Center 226 East 144 th St. Bronx, NY 10451

Job Summary:

The HUB Navigator will coordinate with HUB Social Worker and HUB HIV Testers to provide client navigation to health care and other supportive services, service access advocacy, insurance enrollment, and confirmation of achievement of service linkages.

Primary Duties & Responsibilities include, but are not limited to:

• Ensure participants are engaged in services monthly
• Remind participants of medical, MH appointments and assist with escorts when needed
• Conduct on-on-one client level education with program participants
• Ensure participants are reminded of group=level interventions
• Conduct outreach activities to get new clients and those lost to care
• Attend all trainings and webinars
• Engage participant in harm reduction and risk reduction educational sessions, as well as provide pre and post counseling.
• Ability to go out to required field sites and community events as scheduled and requested by management
• Maintain and track all referrals (internal and external).
• Maintain confidentiality at all times and appropriate record keeping
• Tracks and documents client program participation
• Other duties as assigned.

Qualifications/Criteria:

• Experience conducting infectious disease testing (HIV/HCV).
• At least 2 years of experience testing target population (women, homeless & people who inject drugs).
• Familiar with Harm reduction practices.

Education:

• Minimum of a BA in Social Work or Community Health Education or related degree.
• Or Associate degree with 2 year experience

Pay rate: $28.5714 per hour non exempt

DISCLAIMER:

The statements herein are intended to describe the general nature and level of work being performed for this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. Argus Community, Inc. reserves the right to change, add, or delete, at any time, any part of this job description to meet the needs of the Agency.