Honda Service Technician (Line Tech)

Hendrick Automotive Group; United States; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

NO COST Employee Healthcare Benefits

100% Paid ASE Certifications

Team Culture

Rewarding performance-based pay plans

Job summary

Hendrick Honda (South Blvd) in Charlotte, NC seeks a Honda Certified Automotive Technician to diagnose and repair vehicles, perform maintenance, and document services. The role emphasizes quality workmanship and customer satisfaction within a busy, professional service environment.

Pay range is up to $150,000 per year, depending on technician skill, OEM certifications, and performance. Top producers commonly exceed 70 hours weekly, with generous training and advancement opportunities through

Qualifications

• Technical knowledge of automotive parts and systems.
• Ability to learn and apply manufacturer guidelines.

Responsibilities

• Examines customer vehicles and identifies required repairs.
• Estimates cost of repairs and performs maintenance per guidelines.
• Documents services performed and maintains organized work area.
• Ensures safety and quality in every repair and training activity.

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Job description

Hendrick Honda (South Blvd) Location: 8901 South Boulevard, Charlotte, North Carolina 28273 Join our dynamic team as a Honda Certified Automotive Technician, where your expertise will drive excellence in vehicle maintenance and repair. Summary: Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. This role offers an exciting opportunity for motivated Technicians to showcase their expertise and contribute to delivering top-tier automotive service that we are known for in the industry.

Pay Range: Up to $150,000 per year (based on Technician skill levels, OEM automotive certifications, and job performance) - Top Producers average 70+ hours per week!

Benefits

Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers.

• NO COST Employee Healthcare Benefits
• 100% Paid ASE Certifications
• Team Culture
• Rewarding performance based pay plans and bonuses
• Technician Onboarding Program
• The Best Dealership Facilities in the Area
• Tools and Tuition Reimbursement Program
• 401(k) with Company Match
• Largest privately owned auto group in the country
• GREAT career growth potential
• Paid Medical - NO COST Employee Healthcare and Prescription Plan
• Generous paid time off/vacation and sick days
• Basic Life Insurance
• NO COST Employee Assistance Program
• Employee Discounts
• 100% Paid Factory Training and ASE Certifications
• Comprehensive employee recognition/rewards programs
• Hendrick Automotive Group is a back-to-back winner of Automotive News' Best Dealerships to Work For Award
• Successful Team approach with Doing Business the Right Way

Essential Duties and Responsibilities

• Examines customer vehicles.
• Identifies necessary vehicle repairs and maintenance.
• Estimates cost of repairs.
• Performs vehicle repairs and maintenance.
• Documents services performed.
• Performs services efficiently and according to dealership guidelines.
• Follows dealership and manufacturer service guidelines.
• Requests necessary parts.
• Effectively utilizes available technologies to enhance customer experience.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

Qualifications

Desired Education

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

Field of Study/Work Experience

• Accounting
• Automotive
• Business
• Human Resources
• Information Technology

Desired Work Experience

• up to 3 years
• 3-5 years
• 5+ years

Education/Experience

Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required.

Certificates and Licenses

• Valid Driver’s License
• Certified/senior technician with respective manufacturer
• State inspection/emissions license required by State
• All required manufacturer fundamental training and/or NAPA training provided by HAG
• Meets and/or exceeds manufacturer requirements for ASE tests
• Completed manufacturer training to perform: warranty repairs/recalls on most vehicles, PDI’s, maintenance, and minor repairs

Computer Skills

• Basic Computer skills to utilize timekeeping system
• Ability to learn parts department computer inventory and ordering system

Communication Skills

• Ability to understand and follow instructions
• Ability to communicate effectively with customers and company personnel

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands

Must be able to lift up to (50) pounds. While performing the duties of this job, the employee is regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

Environment Demands

Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. Frequently interacts with customers, service advisors and the service manager.

Verbal and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Ability to understand and follow technical manuals.

Core Values

• Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
• Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
• Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
• Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
• Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
• Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
• Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and what decisions that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do.

Hendrick is an Equal Opportunity employer.

Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.