Homeownership Associate

Habitat for Humanity of Eastern Connecticut; New London (CT); On-site; USD 26,000 - 37,000; Part time

Job summary

Habitat for Humanity of Eastern Connecticut in New London is seeking a Homeownership Associate to support households throughout our homeownership program. This in-office role works closely with the Director of Homeownership & Programs to ensure loan origination requirements are met and services align with HFHECT mission.

You will coordinate homeowner education, manage registrations, maintain files, handle communications, prepare reports, and assist with data entry and department operations,

Responsibilities

• Assist with coordinating homeowner education classes, orientations, workshops, and special events.
• Assist with program registration administration, including processing new households, maintaining participant information, and communicating logistical details.
• Maintain accurate and organized program files in accordance with affiliate procedures and recordkeeping requirements.
• Assist with routine communications and follow-up involving prospective homeowners, current program participants, and previous homeowners.
• Monitor the Homeowner Services shared inbox, respond to general inquiries, route matters to the appropriate team member, and ensure timely follow-up.
• Support the preparation of program reports, performance data, compliance documentation, and other information requested by departmental leadership.
• Coordinate departmental inventory, educational materials, office supplies, and storage areas to ensure resources remain organized and readily available.
• Assist with entering, reviewing, and updating applicant and homeowner information in relevant databases, spreadsheets, and program-management systems.
• Provide general administrative and operational support to the Director of Homeownership and Programs and other members of the Homeownership and Programs team.
• Maintain the confidentiality of applicant, homeowner, financial, and organizational information.
• Perform other related duties as assigned in support of the affiliate’s homeownership programs and mission.
• Requires the physical ability to sit, climb a ladder, walk, and/or stand for prolonged periods of time. While the offices are smoke-free and temperature controlled, much of the work may be in non-temperature-controlled conditions, including outdoors, year-round.
• The position requires people to be able to safely lift and carry at least 50 lbs. on an occasional basis and/or to stand up to 6 hours.
• Reasonable accommodation can be made for the physical requirements with this position.
• Habitat for Humanity of Eastern Connecticut provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
• People with a criminal record are encouraged to apply.

Job description

Work Location: In-office (New London)

FLSA STATUS: Non-Exempt

Pay: Starting at $23.00 per hour / 20 hours per week

PRIMARY ROLE:

Habitat for Humanity believes everyone deserves a stable place to live. Founded in 1987, HFHECT brings the community together to build homes side-by-side, tackling housing insecurity and providing families with opportunities for homeownership. The Homeownership Associate works closely with the Director of Homeownership & Programs to help ensure that the affiliate meets our mandated loan origination requirements, and ultimately, serves Habitat's mission.

The Homeownership Associate provides direct support to households in all phases of the affiliate’s homeownership program. This position requires a collaborative, service-oriented professional who is comfortable balancing multiple priorities and responding to the evolving needs of a growing nonprofit environment. The position has a work location in New London and includes occasional travel within our eastern Connecticut service area.

MISSION STATEMENT:

Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities, and hope.

ROLES & RESPONSIBILITIES:

1. Assist with coordinating homeowner education classes, orientations, workshops, and special events.

2. Assist with program registration administration, including processing new households, maintaining participant information, and communicating logistical details.

3. Maintain accurate and organized program files in accordance with affiliate procedures and recordkeeping requirements.

4. Assist with routine communications and follow-up involving prospective homeowners, current program participants, and previous homeowners.

5. Monitor the Homeowner Services shared inbox, respond to general inquiries, route matters to the appropriate team member, and ensure timely follow-up.

6. Support the preparation of program reports, performance data, compliance documentation, and other information requested by departmental leadership.

7. Coordinate departmental inventory, educational materials, office supplies, and storage areas to ensure resources remain organized and readily available.

8. Assist with entering, reviewing, and updating applicant and homeowner information in relevant databases, spreadsheets, and program-management systems.

9. Provide general administrative and operational support to the Director of Homeownership and Programs and other members of the Homeownership and Programs team.

10. Maintain the confidentiality of applicant, homeowner, financial, and organizational information.

11. Perform other related duties as assigned in support of the affiliate’s homeownership programs and mission.

Requires the physical ability to sit, climb a ladder, walk, and/or stand for prolonged periods of time. While the offices are smoke-free and temperature controlled, much of the work may be in non-temperature-controlled conditions, including outdoors, year-round.

The position requires people to be able to safely lift and carry at least 50 lbs. on an occasional basis and/or to stand up to 6 hours.

Reasonable accommodation can be made for the physical requirements with this position.

Habitat for Humanity of Eastern Connecticut provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

People with a criminal record are encouraged to apply.