Home Tech Delivery & Install Specialist

Best Buy; Santa Fe (NM); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Job summary

Best Buy Delivery Experience Agent in Santa Fe, NM handles delivery, installation, repair and haul-away of basic complexity appliances, televisions and tech. Roles include assessing installation routes, protecting homes, and determining if doors need removal.

The position emphasizes customer service, teamwork, inventory control and safe operation of vehicles. A driver's license and physical ability are required, with state licensing within 90 days.

Qualifications

• 6 months of customer service, sales, installation, or large product delivery experience.
• Current, valid driver's license
• Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
• Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation
• Must be at least 21 years old
• Acquire and maintain any state or local licensing, as required, within 90 days of being hired

Responsibilities

• Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
• Provide a seamless client experience by providing advice on product placement, services and other content
• Manage inventory and vehicle maintenance in partnership with other team members
• Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
• Provide training to new drivers
• Lead and assist on two person jobs as well as perform work alone

Skills

Customer service

Delivery

Communication

Leadership

Job description

Best Buy Delivery Experience Agent in Santa Fe, NM handles delivery, installation, repair and haul-away of basic complexity appliances, televisions and tech. Roles include assessing installation routes, protecting homes, and determining if doors need removal.

The position emphasizes customer service, teamwork, inventory control and safe operation of vehicles. A driver's license and physical ability are required, with state licensing within 90 days.