Home Social Worker

Chapters Health System; United States; On-site; USD 46,163 - 68,714; Full time

Job summary

Chapters Health System is seeking a skilled Social Worker to join their hospice and palliative care team in the United States. This role involves performing psychosocial assessments, supporting patients and families, and collaborating with healthcare professionals to ensure quality care and documentation.

Applicants should possess a master’s degree in Social Work, experience in a healthcare setting, and strong communication skills. This position offers critical support in navigating emotional and logistical aspects of patient care.

Qualifications

• Minimum of one year experience in health care or hospital setting.
• Familiar with adult and pediatric patients in hospice and palliative settings.
• Demonstrate high ethical standards in hospice mission.

Responsibilities

• Perform psychosocial assessments and document findings.
• Assist clinical staff in understanding family dynamics.
• Collaborate with other professionals for quality care.

Skills

Verbal and written communication skills

Interpersonal skills

Crisis intervention

Ability to manage multiple priorities

Understanding of hospice and palliative care

Education

Master’s degree in Social Work

Bachelor’s degree (considered for certain areas)

Tools

EMR/EHR systems

Job description

Job Responsibilities

• Performs and documents psychosocial assessment.
• Empowers patient/families to negotiate with resource providers and make decisions on their own behalf.
• Assists other clinical staff in understanding family dynamics and significant social and emotional factors related to health problems and in developing a plan to address issues in a nonjudgmental manner.
• Maintains documentation that reflects timeliness, completeness, accuracy, legibility, clearly stated goals and interventions.
• Consults and collaborates with other professionals to promote quality care and continuity of patient/family care.
• Performs other duties as assigned.

Home Health Specific

• Participates in the development of the individualized Plan of Care and in Case Conferences.
• Observes clinical symptoms, reactions to treatment regimens, and emotional status; reports pertinent changes to appropriate staff.
• Anticipates barriers to pain and symptom management; identifies differences in goals of curative and palliative care; provides appropriate education.
• Respects patient’s wishes and stated goals when planning and providing care.

Hospice Specific

• Shares joint responsibility with other clinicians and volunteers to provide caring support, advanced directive information, development of Plan of Care, and other social services as needed.
• Attends and participates in Interdisciplinary Group (IDG) meetings; assists in developing and updating the Plan of Care; facilitates understanding of social services and bereavement aspects; provides team with goals and interventions.
• Evaluates bereavement needs, including making condolence calls, evaluating risk, and coordinating Care with Bereavement staff.

Palliative Care Specific

• Assists the palliative care team and/or directly facilitates patient-family meetings for goal setting and advance care planning.
• Provides emotional support for patients and families facing serious illness.
• Coordinates educational and outreach services relevant to the social services – palliative care interface.
• Provides liaison function between system-wide outpatient and inpatient palliative care team, discharge planning and social service departments, and community hospice, home care agencies, long-term care facilities, and other community services.

Florida Keys & North Florida (3A) Addendum

• Duties may also include bereavement counseling and volunteer coordination.
• Evaluates bereavement care needs for survivors (adults, children, families) in accordance with company policy.
• Provides grief guidance and support to maintain the Plan of Care.
• Facilitates bereavement and holiday support groups for children and adults.
• May attend memorial services.
• Maintains bereavement documentation that reflects timeliness, completeness, accuracy, legibility, clarity of goal, evaluation, plan, and intervention.
• Recruit volunteers through community networking activities and marketing efforts.
• Screen potential volunteers through intake calls, interviews, and training.
• Train, assign, supervise, and evaluate patient/family care volunteers as well as volunteers for Social Services/Bereavement, events, administrative support, and other roles.
• Participate in the development and implementation of programs that enhance volunteer morale and effectiveness, including newsletters, in-services, support programs, and annual recognition.
• Participate in volunteer-related special events, committees, and task force groups.
• Maintain records of volunteers, ensuring all file requirements are met and kept current.
• Participate in interdisciplinary group (IDG) meetings; provide feedback about patients, families, and serve as liaison between team members and volunteers.

Qualifications

• Master’s degree or above in Social Work (CSWE accredited).
• SWs hired before 2009 who have degrees in other fields are grandfathered in.
• SWs hired prior to 4/21/2019 who have BSWs are grandfathered in.
• Bachelor’s degree may be considered depending on geographic area (Home Health requires MSW).
• Employees working in Georgia require current Georgia LMSW or LCSW.
• Minimum of one (1) year of experience, including a social work/counseling internship in a health care or hospital setting.
• Familiarity with concepts and practices of both adult and pediatric patients in hospice (death and dying) and palliative (serious illness) settings.
• Previous experience with an EMR/EHR system.
• Experience in children, family, and group modalities.
• Ability to manage multiple priorities simultaneously and handle emotional stress of the workload.
• Ability to remain calm, professional, troubleshoot and intervene with patient/family crisis situations.
• Demonstrate high ethical standards in hospice mission, confidentiality, sensitivity, and flexibility.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work in a team environment and intervene appropriately.

Additional Requirements

• Valid driver’s license and automobile insurance per company policy.
• Ability to travel to off‑site locations.
• Physical ability to access any home, hospital, clinic, nursing home, or assisted living facility (including stairs, narrow spaces, lack of air conditioning).
• Consent to drug and/or alcohol testing after a conditional offer; ongoing compliance with the Drug‑Free Workplace Policy.
• Submission to the Florida Care Provider Background Screening Clearinghouse for eligibility verification after a conditional offer and ongoing eligibility.

Competencies

Satisfactorily complete competency requirements for this position.

Compensation

Pay Range: $33.51 – $49.88 per hour.