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Department of Human Services in Illinois is seeking a Home Services Program Counselor Trainee to coordinate customer case records and provide services to individuals with disabilities. The role involves training to learn rules and policies of the Home Services Program and to manage a caseload for independent living.
The position emphasizes diversity, equity, and accessibility, with formal and informal training not to exceed twelve months and potential to advance within the Bureau of Customer and
Home Services Program Counselor Trainee - #58848
Agency: Department of Human Services
Job Requisition ID:58848
Opening Date:09/29/2026
Closing Date: 10/13/2026
Salary: Anticipated Salary: $5,328-$7,480/month ($63,936-$89,760/year)
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Posting Identification Number 58848
The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position coordinates customer case records and documents in a field office pertaining to the service delivery activities to customers in the Bureau of Customer and Community Field Services/Home Services Program. This position will receive formal and informal training not to exceed twelve (12) months to learn the rules, regulations, and policies of the Home Services Program to ultimately manage a caseload providing services to individuals with disabilities to remain independent in their home and community. Demonstrates commitment to valuing diversity, equity, accessibility, and racial justice by contributing to an inclusive learning and working environment. The Division of Rehabilitation Services is seeking to hire a self-motivated and detail-oriented individual with good communication skills.
*Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Division of Rehabilitation Services
Bureau of Customer and Community Field Services
The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
10 Weeks Paid Maternity/Paternity Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx