Home & Remote Tech Support Technician (Flexible)

HelloTech; Dayton (OH); Hybrid; USD 28,000 - 50,000; Full time

Job summary

HelloTech seeks Contract Technicians to deliver in-home and remote tech support for customers nationwide. You’ll install and troubleshoot computers, WiFi networks, smart TVs, and smart home devices while providing clear, friendly guidance.

Accept jobs through our platform, travel to customer locations, and resolve issues independently. You’ll document work, recommend solutions, and uphold safety and privacy standards.

Qualifications

• Install and troubleshoot computers, WiFi, smart TVs, and smart home devices.
• Provide clear, friendly guidance and document work.
• Travel to customer locations and work independently.

Responsibilities

• Deliver in-home and remote tech support nationwide.
• Document issues, steps taken, and recommended solutions.
• Uphold safety and privacy standards during service.
• Maintain a customer-first, fast-paced service mindset.

Skills

Troubleshooting

On-site support

Remote support

Network basics

Customer service

Job description

HelloTech seeks Contract Technicians to deliver in-home and remote tech support for customers nationwide. You’ll install and troubleshoot computers, WiFi networks, smart TVs, and smart home devices while providing clear, friendly guidance.

Accept jobs through our platform, travel to customer locations, and resolve issues independently. You’ll document work, recommend solutions, and uphold safety and privacy standards.