Home Property Adjuster - Inside

California Casualty; United States; On-site; USD 58,926 - 88,421; Full time

Benefits offered by this job

Comprehensive medical benefits

Performance sharing plan

Paid time off

Job summary

California Casualty is looking for an Inside Home Property Adjuster to join our team in the United States. In this role, you will conduct investigations over the phone on various property claims, ensuring fair settlements while complying with internal and regulatory requirements.

With a focus on exceptional customer service, the ideal candidate will have a minimum of 2 years in property claims adjusting and proficiency in Xactimate. Join us and become a vital part of a collaborative work culture that values individual contributions and offers rewarding career opportunities.

Qualifications

• 2+ years of Home Property claims adjusting experience or 1+ year with related experience.
• Ability to meet state licensing requirements.
• Excellent verbal and written communication skills.

Responsibilities

• Conduct investigations over the phone for various property claims.
• Determine coverage by applying provisions of policy contracts.
• Communicate with policyholders and vendors to resolve problems.

Skills

Home Property claims adjusting experience

Knowledge of insurance coverage

Verbal/written communication skills

Organization skills

Education

High School diploma

Tools

Xactimate

Job description

Overview

Bring your expertise to California Casualty, a family-owned property & casualty insurance company since 1914. We provide protection and peace of mind for the people that serve our communities including educators, firefighters, law enforcement, and nurses. The insurance industry is always evolving. Our dedicated teams ensure we stay one step ahead. Now is your chance to join our topnotch specialists who make a real difference in the lives of our customers.

Accidents happen. And when they do, our claims department is right there, investigating and evaluating claims: and then negotiating settlements that are fair to our customers and our company. As an Inside Home Property Adjuster, you will conduct investigations over the phone of various property claims perils, from water, to wind and hail losses, to complex fire claims, and everything in between. You will determine coverage by applying provisions of policy contracts in compliance with regulatory requirements and internal quality procedures. You will leverage your own investigation and technical skills, our vendors, our customers, and their representatives, to review photographs, inspection reports, obtain police or fire reports and other statements, and ensure that we provide a fair and accurate settlement within the confines of the policy. Use your people skills and business smarts to provide excellent customer service by communicating with policyholders, claimants, their representatives and vendors to promptly resolve problems.

Responsibilities

As an Inside Home Property Adjuster, you will conduct investigations over the phone of various property claims perils, from water to wind and hail losses, to complex fire claims, and everything in between. You will determine coverage by applying provisions of policy contracts in compliance with regulatory requirements and internal quality procedures. You will review photographs, inspection reports, obtain police or fire reports and other statements, and ensure that we provide a fair and accurate settlement within the confines of the policy. You will communicate with policyholders, claimants, their representatives and vendors to promptly resolve problems.

Qualifications

• Home Property claims adjusting experience (2+ years required or 1+ year with related exp).
• Drive and determination to produce an outstanding work product and to provide the high level of customer service we promise to our policyholders.
• Knowledge of insurance coverage, insurance law, DOI regulations, structural estimates, repair costs and homeowner insurance concepts.
• Experience using Xactimate (required).
• Excellent verbal/written communication skills and sound judgment
• A strong sense of organization to keep you on top of the incoming claim volume, calls, mail and demands of the role.
• High School diploma (some college preferred)
• Ability to meet state licensing requirements

Preferred Hiring/Work States

Preferred hiring/work states include Arizona, Colorado, Florida, Idaho, Kansas, Missouri, or Texas.

Compensation and Benefits

The pay range for this position is $58,926 - $88,4210 annually; however, base pay offered may vary depending on job-related knowledge, skills and experience. The company also offers a full range of medical, financial and other benefits, including eligibility for the company’s performance sharing plan and paid time off such as holidays, vacation, sick and personal holidays.

About California Casualty

Join our team and play a pivotal role in shaping the future of our organization, while advancing your career in the insurance industry. Here, we are one big team and collaborative work is the backbone of our culture. We not only expect our people to share ideas and support each other; we value individual contributions and recognize the unique talents of each employee. Our insurance company offers competitive salaries, a comprehensive benefits package, career support and a great work environment. Experience why California Casualty is such a dynamic place to work — and the right place for you!

Travel

Travel - Occasional travel is required for Catastrophe Duty.