Home Medical Equipment Technician II | HME

Sioux Center Health; Madison (SD); On-site; USD 30,000 - 38,000; Full time

Job summary

Avera Home Medical Equipment is seeking an HME Technician II to deliver, set up, and maintain medical devices such as beds, wheelchairs, and oxygen concentrators at patients' homes or facilities. You will educate patients and caregivers on safe operation, perform routine checks, and handle delivery documentation.

The role requires physical work, on-call availability, and the ability to work independently within a multidisciplinary team.

Qualifications

• High School or GED or equivalent
• Driver's License required
• Experience with Medical Equipment preferred

Responsibilities

• Deliver, set up, and maintain medical devices in patients' homes or facilities.
• Educate patients and caregivers on safe equipment operation and use.
• Perform routine cleaning and safety checks; maintain delivery documentation.
• Process registrations and orders; handle transfers and payments as needed.
• Participate in on-call shifts after business hours and weekends.

Skills

Customer service

On-call readiness

Education

High School or GED

Driver's License

1-3 years related work experience

Tools

Experience with Medical Equipment

Job description

Work Shift

Primarily days with night, weekend and holiday on-call involvement (United States of America)

Location

Avera Home Medical Equipment-Madison

Worker Type

Regular

Work Shift

Primarily days with night, weekend and holiday on-call involvement (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$21.75 - $27.25

Position Highlights

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

A Home Medical Equipment (HME) Technician II is responsible for the delivery, setup, and maintenance of medical devices—such as hospital beds, wheelchairs, and oxygen concentrators—directly to patients' homes, facility or other living facility. Educate patients and caregivers on safe equipment operation, perform routine cleaning and safety checks, and maintain accurate delivery documentation. This role often requires physical lifting, independent work, and availability for on-call shifts.

What You Will Do

• Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations.
• Transport equipment safely using company vehicles, managing delivery routes, and coordinating pick-ups of used equipment items.
• Assemble medical devices on-site and provide clear, compassionate demonstrations to patients and families to ensure they understand how to use the equipment safely.
• Completes all required documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements.
• Accurately process transactions, including new customer registration, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates.
• Understands reimbursement guidelines, secures necessary signatures, and documents all information required to support proper reimbursement.
• Conducts home visits to perform equipment quality checks and reinforce safe and appropriate equipment use.
• Performs routine preventive maintenance and minor repairs according to manufacturer guidelines and company standards.
• Cleans and decontaminate equipment per manufacturer instructions and organizational infection control protocols.
• Available for on-call assignments as needed (after business hours &/or weekends).

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, Or Work Experience

• High School or GED Equivalent or equivalent combination of education and experience
• Drivers License - Licensing Board Upon Hire

Preferred Education, License/Certification, Or Work Experience

• Experience with Medical Equipment
• 1-3 years of related work experience

Expectations and Standards

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands‑on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].