Home Loan Solutions Specialist

BayPort Credit Union; Newport News (VA); On-site; USD 55,215 - 82,823; Full time

Job summary

BayPort Credit Union in Newport News, VA is seeking a Mortgage Originator to provide exceptional member service by explaining mortgage products and guiding applicants through the loan process.

You will meet with borrowers, obtain credit information, prepare disclosures, and coordinate with insurers and lenders while maintaining accurate records and meeting compliance requirements.

Qualifications

• 2–4 years of residential mortgage experience.
• Working knowledge of mortgage processes and mortgage loans (conventional, VA, FHA).

Responsibilities

• Meet with loan applicants to identify needs and collect information to start the mortgage process.
• Acquire authorization to obtain credit reports and review data to determine eligibility and suitable product.
• Upload all data into the loan operating system to ensure RESPA and HMDA information is recorded properly.
• Determine loan amount, loan-to-value, and allowable debt-to-income based on product guidelines.
• Deliver a conditional pre-approval or loan estimate with disclosures within required timelines.

Skills

Customer service

MS Office

Communication

Detail oriented

Adaptability

Education

Education equivalent to a four-year high school education plus some post-secondary technical coursework

Job description

• Salary Range : $55,215.74 USD to $82,823.60 USD

Locations

Showing 1 location

Mortgage Center
One BayPort Way
Suite 260
Newport News, VA 23606, USA

Mortgage Center
One BayPort Way
Suite 260
Newport News, VA 23606, USA

The primary purpose of this position is to provide excellent member service to current and potential Credit Union members. This is accomplished by notifying current and potential credit union members of mortgage product details and evaluating each members’ situation to suggest which mortgage product would most accurately meet their needs. Other duties include assisting members with filling out the mortgage application; reviewing applications for completeness, ensuring that all necessary documents are provided with the application, and sending out initial disclosures. The Mortgage Originator is also responsible for maintaining a loan application database, coordinating with Private Mortgage Insurance companies when applicable, and performing other duties as requested.

ESSENTIAL FUNCTIONS AND SUPPORTING DUTIES:

• Meet with loan applicants to identify their needs and collect information to start the mortgage process.
• Acquire authorization to obtain credit reports. Obtain and review credit report data to determine potential eligibility and what product may best suite the applicants needs and or request.
• Upload all data into the loan operating system to ensure all RESPA and HMDA information is recorded properly.
• Utilize the data supplied by the applicant the Mortgage Loan Originator is to determine the loan amount, loan to value, and allowable debt to income based on product guidelines.
• Responsible for utilizing the appropriate underwriting engine to validate a conditional approval or denial.
• Issue a “conditional” pre-approval to purchase money applicant(s) if appropriate.
• Responsible for delivering a loan estimate to the applicant(s), loan application and disclosures within required timeframe to remain compliant.
• Explain Credit Union membership, appraisal fee, and set timelines.
• Gather necessary documents prior to submission.
• Maintain a company-provided cell phone with accessibility during and after working hours, to include evenings and weekends.
• Perform tasks and duties during non-traditional working hours to meet the needs of the member(s) and company, this may include evenings and weekends.
• Develop and maintain realtor relationships.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Required Education: Education equivalent to a four-year high school education plus some additional post-secondary technical course work

Required Experience: 2 – 4 years of residential mortgage experience.

Required Knowledge: Working knowledge of mortgage processes and mortgage loans (conventional, VA, FHA).

Skills and Abilities:

• Ability to adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It’s On Me, and One Team.
• Ability to operate a PC, calculator, and other job-related office equipment.
• Strong customer service skills to include telephone skills, well organized and attentive to detail.
• Proficient computer skills including Microsoft Office programs such as Word, Outlook, and Excel.
• Ability to maintain current knowledge of department changes, processes, and procedures.

This job description is not an all-inclusive list of the responsibilities, skills, working conditions or essential functions of this job. Management reserves the right to modify, add or remove essential functions as business needs warrant.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and reserve the right to perform pre-employment substance abuse testing.

Qualifications

Skills

Behaviors

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.