Home Lending Manager - Field Sales - San Antonio TX

Testing Site - JPMC; San Antonio (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

JPMorgan Chase is seeking a Lending Manager for Chase Home Lending to lead a team of Senior Home Lending Advisors and exceed mortgage lending goals.

You will coach a branch team, collaborate with bankers and partners, and drive profitable originations while ensuring regulatory compliance and exceptional client service.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 5+ years of sales/mortgage/origination management experience in a retail banking environment and cross-selling to mortgage customers.
• Excellent P&L management skills with experience leading a profitable retail business and executing a strategic plan.
• Proven track record recruiting, interviewing, hiring, developing, managing, and retaining 10+ Field Home Lending Advisors.
• Excellent written and oral communication skills with internal partners.
• Strong knowledge of originations market incl. conforming, nonconforming, and home equity.
• FHA/VA underwriting guidelines knowledge.
• Willingness to travel to branches weekly, including overnight stays.
• Strong PC skills.

Responsibilities

• Coaches and mentors the branch team with product/service training.
• Works with bankers, meets customers, introduces clients to bankers for more products.
• Collaborates to create a superior customer experience via marketing efforts.
• Develops strong partnerships with branches to promote mortgage originations.
• Builds reputation as mortgage expert and maintains client relationships.
• Provides consultative recommendations based on financial analysis and customer needs.

Skills

Leadership

Sales

Mortgage knowledge

P&L management

Team coaching

Education

Bachelor's degree or equivalent in sales/real estate

Job description

Job Profile:

Join our exceptional team of high-energy leaders as a Lending Manager in Chase Home Lending and put your knowledge and understanding of the home lending industry to good use by leading and motivating a team of Senior Home Lending Advisors. You will adhere to all regulatory requirements while executing on the strategic business plan to promote and market the firm's mortgage products to clients, team members, and partners inside and outside the branch footprint, attain mortgage lending goals, generate profit and manage and grow a team. You will have a unique opportunity to grow your career while making a significant impact on our business.

As a Lending Manager in Chase Home Lending, you have an opportunity to build a team and impact strategic growth while helping clients to fulfilling the dream of homeownership.

Job responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customers financial needs, goals, and circumstances.

Required qualifications, capabilities, and skills

• Bachelor's degree or equivalent work experience in sales and/or real estate
• 5+ years of sales/mortgage/lending/originations management experience in a retail banking environment and cross-selling to mortgage customers.
• Excellent P&L management skills with substantial experience leading a profitable retail business and executing a strategic business plan.
• Proven track record of successfully recruiting, interviewing, hiring, developing, managing, and retaining 10 or more Field Home Lending Advisors with an ability to lead, model, coach, and mentor all levels of sales and sales management.
• Excellent written and oral communication skills with the ability to build strong relationships with internal business partners to achieve success.
• Excellent working knowledge of the originations market including conforming, nonconforming, and home equity as well as competitor product, pricing, and business strategies.
• Strong knowledge of current environment underwriting standards (e.g. Knowledge of FHA, VA, FNMA, and FHLMC) guidelines and loan fulfillment processes
• Willingness to travel to branches weekly, which may include overnight stays in other states.
• Strong PC skills

Preferred qualifications, capabilities, and skills

• FHA/VA sales experience
• Marketing, promoting, relationship building, and consulting skills
• Intermediate Personal Computer skills in a Windows environment

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: http://mortgage.nationwidelicensystem.org/SAFE/Pages/default.aspx