Home Improvement Solutions Specialist

The Home Depot; Westfield (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

The Home Depot is seeking Sales Specialists to help customers turn their project ideas into reality by offering product options, samples, and solutions including installation services.

You will listen to customer needs, address concerns, highlight promotions and financing options, guide customers through every step, and collaborate with a team to ensure a smooth shopping experience while keeping the store clean, organized, and safe.

Qualifications

• Listen to customer needs and address concerns.
• Meet monthly sales goals and other metrics.
• Provide samples, promotions and financing options.
• Work as part of a team to deliver excellent customer service.

Responsibilities

• Help customers bring their project ideas to life by offering product options, samples, and solutions (including installation and related services).
• Guide customers through every step of the shopping experience, set clear expectations, and ensure a smooth process.
• Maintain store cleanliness, organization and safety.
• Monitor inventory and drive in-stock to support a seamless shopping experience.

Skills

Customer service

Sales goals

Teamwork

Communication

Product recommendations

Job description

The Home Depot is seeking Sales Specialists to help customers turn their project ideas into reality by offering product options, samples, and solutions including installation services.

You will listen to customer needs, address concerns, highlight promotions and financing options, guide customers through every step, and collaborate with a team to ensure a smooth shopping experience while keeping the store clean, organized, and safe.