Home Improvement Solutions Specialist

The Home Depot; Buffalo (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Buffalo, NY is seeking Sales Specialists who help customers bring their project ideas to life by offering product options, samples, and solutions—including installation and related services.

You will listen to customer needs, highlight current promotions and financing options, understand local competition, and guide customers through every step to a smooth shopping experience while helping keep the store clean, organized and safe.

Qualifications

• Experience in a customer-facing sales role is preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Meet monthly sales goals and other metrics to drive sales in the store.
• Offer product options, provide samples, and recommend solutions—including installation and related services.
• Listen to customer needs, address concerns, and highlight current promotions and financing options.
• Understand local competitors and communicate Home Depot’s advantages, guiding customers through every step to a smooth shopping experience.
• Keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service.
• Actively monitoring inventory and driving in-stock to support a seamless shopping experience.

Skills

Customer service

Sales

Communication

Product knowledge

Teamwork

Job description

The Home Depot in Buffalo, NY is seeking Sales Specialists who help customers bring their project ideas to life by offering product options, samples, and solutions—including installation and related services.

You will listen to customer needs, highlight current promotions and financing options, understand local competition, and guide customers through every step to a smooth shopping experience while helping keep the store clean, organized and safe.