Home Improvement Project Manager

Sears; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Sears Holdings Corporation in Tampa, FL, is seeking a Project Coordinator for the Home Improvement division to oversee installation projects from kickoff to completion. You will coordinate subcontractors, manage scheduling, and ensure customer satisfaction while maintaining quality and safety standards.

The role requires strong organizational skills, vendor coordination, and the ability to resolve issues quickly with the field teams and customers.

Qualifications

• 2–5 years in construction or project coordination.
• Experience managing subcontractors or subcontractor-based operations.
• Valid driver’s license may be required.

Responsibilities

• Supervise all job progress from start to finish.
• Recruit and train sub-contractors.
• Communicate with customers on job and service issues.
• Support installation through materials management.
• Manage customer service issues and expenses for assigned products.
• Oversee warehouse staff or assistants as needed.
• Coordinate contract issues with sales staff during installation.
• Maintain quality standards across district locations.
• Ensure permits and licenses are obtained and kept up to date.

Skills

Subcontractor management

Scheduling

Customer service

Contract administration

Education

Contractor license (may be required)

Tools

MS Office

CRM systems

Job description

Sears Holdings Corporation (NASDAQ: SHLD) is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats through ShopYourWay.com. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, fitness equipment and automotive repair and maintenance.

Job Description

Start a career with a proven leader! Sears Home Improvement Products, a national leader in vinyl siding, custom windows, entry & garage doors, kitchen remodeling, cabinet refacing and heating & cooling products is looking for a Project Coordinator This position is responsible for the control and management of the installation process for a specific product or an assigned set of products within the district. These responsibilities include scheduling, quality/customer satisfaction, customer service, materials management and the management of the independent contractor workforce. This position has the authority to identify, recruit, select and bring under contract independent contractors in accordance with Sears’ requirements for independent contractors. The position is accountable for the inspection of the work of all new sub-contractors to ensure that the quality and consistency of workmanship meets Sears’ standards. In addition, this position is the primary liaison between the customer and the company concerning installation, contract and service issues, and has the discretion to settle customer issues.

JOB RESPONSIBILITIES

• Supervising all jobs in progress from start to finish
• Recruiting and training sub-contractors.
• Controlling the communications with the customer on job and service issues.
• Support the installation process through effective materials management.
• Managing customer service related issues and expenses for all products lines assigned.
• Supervises (or shares supervision) of warehouse staff (employees and/or temporary workers) and the Installation Assistant.
• Support the installation process by identifying, communicating and resolving contract issues with sales staff.
• Maintain QED standards in district location.
• Ensure proper permits and licenses for all jobs have been obtained and are continually maintained.

Qualifications

Education/Training

• Two (2) to Five (5) years on-the-job experience in the construction business (management experience preferred).
• As required by state contractor licensing law, it may be required as a condition of employment for an incumbent in this role to hold a specific license related to the nature of installation / construction work performed by this business and the knowledge awareness required in this role.

Must possess valid driver’s license and vehicle insurance Experience

• Strong operational experience in at least one product line (i.e. siding, windows, kitchens, HVAC)
• Experience managing subcontractors or a subcontractor based business preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.