Home Improvement Program Project Manager

HABITAT FOR HUMANITY OF OMAHA; Omaha (NE); On-site; USD 60,000 - 85,000; Full time

Job summary

Habitat for Humanity of Omaha is seeking a Home Improvement Program Project Manager to oversee owner-occupied repair projects from start to finish. You will manage scopes, bids, subcontractors, and budgets while ensuring on-time delivery and quality that meets Habitat Omaha standards.

You will lead contractor relationships and oversee billing, inspections, and documentation. This role requires travel to project sites and a commitment to Habitat’s mission of safe, affordable housing.

Qualifications

• Education in Construction Management, Project Management, Building Science, or related field, or equivalent experience.
• Two or more years of residential construction field experience preferred.
• Experience coordinating projects, vendors, contractors, or construction activities is beneficial.

Responsibilities

• Conduct initial site visits with homeowners to assess repair needs and document conditions.
• Develop project scopes and coordinate repair activities from initiation through completion.
• Manage multiple home repair projects with schedules, budgets, and quality standards.
• Coordinate subcontractors, vendors, and construction activities through the project lifecycle.
• Conduct post-project inspections to ensure work meets requirements and Habitat Omaha standards.
• Assist homeowners in navigating repair projects related to insurance claims when needed.

Skills

Project Management

Organization

Communication

Customer Service

Problem Solving

Collaboration

Adaptability

Education

Construction Management

Tools

Buildertrend

Microsoft Office

Job description

Description

The primary purpose of the Home Improvement Program Project Manager (HIP PM) is to ensure owner occupied repair projects are completed on time and within budgetary limits. This position is responsible for scope creation, bid and subcontractor coordination, overall management, billing confirmation, post-build inspections and general oversight of multiple projects from start to finish. This position is also responsible for managing the contractor pool that supports HIP projects. This position requires successful completion of pre-employment background, motor vehicle and other checks. This position reports directly to the Senior Home Repair Project Manager.

Requirements

What You'll Do

Manage Home Repair Projects

• Conduct initial site visits with homeowners to assess repair needs, identify project priorities, and document project conditions.
• Develop project scopes and coordinate repair activities from project initiation through completion.
• Manage multiple home repair projects simultaneously while maintaining schedules, budgets, and quality standards.
• Coordinate subcontractors, vendors, and construction activities throughout the project lifecycle.
• Conduct post-project inspections to ensure work is completed according to project requirements and Habitat Omaha standards.
• Assist Habitat homeowners in navigating repair projects related to insurance claims when needed.

Coordinate Contractors & Vendors

• Build and maintain relationships with contractors and trade partners supporting the Home Improvement Program.
• Solicit and evaluate subcontractor bids to ensure competitive pricing and quality workmanship.
• Coordinate contract execution, lien waivers, and project documentation through Buildertrend.
• Monitor contractor performance and promptly address quality, schedule, or communication concerns.
• Ensure subcontractors meet project, safety, and compliance expectations.

Manage Budgets & Cost Control

• Develop accurate project estimates and budgets.
• Review bids and negotiate pricing with contractors and suppliers.
• Monitor project costs and expenditures to ensure projects remain within budget.
• Identify and address potential cost overruns before they impact project outcomes.
• Review, approve, and submit contractor invoices for payment processing.

Provide Communication & Customer Support

• Maintain proactive communication with homeowners throughout the project.
• Collaborate with internal departments and community partners to support successful project delivery.
• Keep stakeholders informed of project status, changes, challenges, and expected timelines.
• Deliver a positive homeowner experience through professionalism, responsiveness, and service.
• Other duties as assigned.

What You'll Experience

Mission-Driven Impact

Your work directly helps homeowners maintain safe, functional, and affordable homes.

Project Ownership

You'll manage projects from initial assessment through completion while balancing quality, schedule, and budget expectations.

Community Engagement

You'll build meaningful relationships with homeowners, contractors, and community partners.

Professional Growth

You'll gain experience in residential construction, project management, contractor relations, and affordable housing programs.

What Success Looks Like

• Home repair projects are completed safely, efficiently, and according to project specifications.
• Projects remain on schedule and within approved budgets.
• Homeowners receive excellent service and clear communication throughout the process.
• Contractor relationships are strong, productive, and aligned with Habitat Omaha's expectations.
• Project documentation, billing, and records are accurate and maintained in a timely manner.
• Repair projects improve housing quality while supporting Habitat Omaha's mission and goals.

What You Bring

Education & Experience

• Education in Construction Management, Project Management, Building Science, or a related field, or an equivalent combination of education and experience.
• Two or more years of residential construction field experience preferred.
• Experience coordinating projects, vendors, contractors, or construction activities is beneficial.

Skills & Strengths

• Project Management: Ability to manage multiple projects, priorities, budgets, and timelines simultaneously.
• Organization: Strong planning skills with excellent attention to detail.
• Communication: Clear and professional verbal and written communication skills.
• Customer Service: Commitment to serving homeowners and creating positive experiences.
• Problem Solving: Analytical and solution-oriented approach to project challenges.
• Collaboration: Ability to work effectively with diverse internal and external stakeholders.
• Adaptability: Comfortable managing changing priorities and dynamic project environments.

Technical Skills

• Proficiency with Microsoft Office applications.
• Experience with Buildertrend or other construction management software preferred.
• Understanding of residential construction methods and repair practices.
• Working knowledge of OSHA standards and construction safety requirements.

Additional Requirements

• Valid Nebraska driver's license.
• Ability to meet Habitat Omaha's vehicle insurance requirements.
• Ability to travel regularly to project sites throughout the service area.

Why It Matters

The Home Improvement Program Project Manager helps homeowners preserve and improve the homes they already own. Through strong project management, contractor coordination, and homeowner support, this role helps ensure families have access to safe, stable, and affordable housing.

By overseeing quality repairs and maintaining positive homeowner experiences, the Home Improvement Program Project Manager plays an important role in strengthening neighborhoods, preserving housing stock, and advancing Habitat Omaha's mission of building strength, stability, and self-reliance through shelter.

Equal Opportunity Policy

Habitat for Humanity of Omaha (Habitat Omaha) actively recruits, employs, trains, compensates employees regardless of race, color, religion, sexual orientation, gender identity or expression, gender, national origin, age, disability, genetics or veteran status. In addition to federal law requirements, Habitat Omaha complies with applicable state and local laws governing nondiscrimination in employment in every location. This policy applies to all terms and conditions of employment, including workplace harassment.

At Habitat Omaha, we have a clear vision to be the place where a diverse mix of talented people want to come, to stay, and to do their best work. Our vision is to see a world where everyone has a safe, affordable place to live, and we know our company runs on the hard work and dedication of our passionate and creative employees. Our dedication to promoting diversity, multiculturalism and inclusion is clearly reflected in the work that we do externally in the community, as well as internally with our employment practices.