Home Health Scheduling Specialist

Haven Hospice; Winston-Salem (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

BrightSpring Health Services is seeking an administrative support professional in Winston-Salem, NC to assist with staff supplies, patient scheduling, and office duties within a home health/hospice setting.

The role requires an LPN license, CPR certification, and at least 1 year of clinical experience plus 2 years of healthcare administration. Proficiency in Microsoft Office and EMR systems is expected.

Qualifications

• High school graduate or GED.
• Must hold a valid LPN license in the state of practice and in the state of residence.
• Current CPR certification.
• Minimum of one year clinical experience, preferably in home health.
• Minimum of two years of administrative experience in a healthcare environment, preferred.
• Home health and/or hospice experience.
• Sound knowledge of the framework, organization and function of home care.
• Proficient in the use of Microsoft Office with the ability to learn industry specific software applications.
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively.
• Ability to work independently and in a team environment.
• Excellent, oral, written, and interpersonal communication skills.
• Professional appearance and demeanor.
• Basic clinical skills.
• Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues.

Responsibilities

• Greets visitors in a courteous, professional, and timely manner.
• Assists with answering incoming calls from patients, staff, physician offices, referral sources, etc. and transfers caller to the appropriate person or department.
• Takes messages when needed and relays to the appropriate person in a timely manner.
• Selects appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician.
• Maintains visit data in electronic medical record.

Skills

MS Office proficiency

Excellent communication

Organizational skills

Teamwork

Multi-tasking

Education

High school diploma or GED

LPN license (state of practice)

CPR certification

1 year clinical experience (home health preferred)

2 years admin experience in healthcare

Home health/hospice experience

Knowledge of home care framework

Industry software literacy

Tools

EMR software

Microsoft Office suite

Job description

BrightSpring Health Services is seeking an administrative support professional in Winston-Salem, NC to assist with staff supplies, patient scheduling, and office duties within a home health/hospice setting.

The role requires an LPN license, CPR certification, and at least 1 year of clinical experience plus 2 years of healthcare administration. Proficiency in Microsoft Office and EMR systems is expected.