Home Health Schedule Specialist

UnitedHealth Group; Ebensburg (Cambria County); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Résumé du poste

UnitedHealth Group, via Conemaugh Home Health, seeks a Scheduling Specialist to manage patient referrals and visit schedules using an online scheduling system, coordinating with clinicians and the team leader to match patient needs.

You will monitor referrals, assign licensed professionals and case managers for start of care visits, and communicate daily with field staff to resolve late or incomplete visits, while complying with applicable regulations and company policies.

Qualifications

• High school education or equivalent experience.
• 1+ year scheduling experience in healthcare using an online scheduling system.
• Experience with online scheduling platforms.
• Strong organizational and communication skills.
• Knowledge of state and federal regulations governing OASIS visits and reassessments.

Responsabilités

• Maintains calendar of services using automated scheduling system.
• Processes workflow for scheduled, missed, rescheduled, reassigned, declined and delivered visits.
• Monitors pending referrals daily and assigns licensed professionals and case managers for start of care visits.
• Communicates daily with field staff regarding visits unaddressed, late, pending or incomplete.

Connaissances

Scheduling

Customer service

Communication

Decision making

Regulatory knowledge

Formation

High school diploma or equivalent

Description du poste

Explore opportunities with Conemaugh Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

As the Scheduling Specialist you will managing patient referrals and visit schedules. Assigns patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.

Primary Responsibilities:

• Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers
• Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits
• Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits
• Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

Required Qualifications:

• High school education or equivalent experience

Preferred Qualifications:

• 1+ years of scheduling experience in a health care setting using an online scheduling system
• Exceptional organizational, customer service, communication, and decision-making skills
• Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

The hourly pay for this role will range from $16.00 to $21.65 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

#LHCJobs

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidatesare required topass a drug test before beginning employment.