Home Health Aide Coordinator

United Energy Workers Healthcare; Paducah (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with employer-m

Paid Time Off (PTO)

Disability Insurance

Life Insurance Options

Health Savings Account (HSA)

Dependent Care Spending Account (DCSA)

Employee Assistance Program (EAP)

Sunshine Fund

Internal Referral Bonuses

Inclusive Culture

Growth and development opportunities

Job summary

United Energy Workers Healthcare is hiring a Home Health Aide Coordinator to manage HHA service delivery, schedules, and client assignments in a dynamic care setting. You will be the main contact for shift call-ins and will ensure accurate documentation and regulatory compliance.

The role supports onboarding, training, and collaboration with Case Managers to review plans of care. A strong emphasis on organization and communication is essential to maintain quality service delivery.

Qualifications

• Experience with scheduling or care coordination systems.
• Strong organizational and communication skills.
• Ability to manage multiple tasks and priorities with attention to detail.

Responsibilities

• Coordinate HHA service delivery in alignment with patient plans of care.
• Maintain up-to-date HHA schedules and client assignment records.
• Serve as the first point of contact for shift call-ins and arrange coverage.
• Verify documentation from HHAs for accuracy and regulatory compliance.
• Assemble, prepare, and maintain HHA documentation packets.
• Collaborate with Case Managers to review IPOCs and related documentation.
• Upload, label, and organize completed documents in the electronic care platform.
• Support onboarding processes including HHA orientations and training follow-ups.
• Deliver care kits and binders to new clients.
• Perform general administrative tasks and audits as directed.

Skills

Scheduling experience

Care coordination

Organizational skills

Interpersonal communication

Education

High school diploma or equivalent

CNA or home health training

Job description

Overview

Customer service is central to our operations, and we're looking for candidates who excel in this area. If this is you, let's connect.

We are a compassionate company driven by a personal commitment to exceptional care. Founded by the grandchildren of a former Department of Energy worker, we elevate the lives of energy workers with unwavering compassion and whole-person care.

Our mission is guided by our founders' deep commitment to high-quality care under the Energy Employees Occupational Illness Compensation Program Act (EEOICPA). With over 14 years of experience and operations across 24 states, we strive to make a meaningful difference in the lives of energy workers and their families.

We are seeking a skilled Home Health Aide Coordinator to join our team. This role is crucial in assessing patient needs, coordinating care, and ensuring effective communication among all parties involved in patient care.

As the HHA Coordinator, you will serve as a specialist in coordinating Home Health Aide (HHA) services between Case Managers, HHAs, and Clients. This role includes overseeing scheduling logistics, compliance documentation, onboarding support, and care implementation processes. You will contribute to workforce stability, regulatory readiness, and operational efficiency by maintaining accurate records, resolving coverage gaps, and ensuring quality of service delivery.

Responsibilities

• Coordinate HHA service delivery in alignment with patient plans of care.

• Support Case Managers by maintaining up-to-date HHA schedules and client assignment records.

• Serve as the first point of contact for shift call-ins; resolve or arrange coverage as needed.

• Track and verify documentation from HHAs for accuracy and compliance with agency standards.

• Assemble, prepare, and maintain HHA documentation packets.

• Collaborate with Case Managers to review Individualized Plans of Care (IPOC) and related documentation.

• Upload, label, and organize completed documents in the appropriate electronic care platform.

• Support the onboarding process, including HHA orientations, documentation reviews, and training follow-ups.

• Deliver care kits and binders to new clients as requested.

• Conduct in-service sessions, assist with incident tracking, and provide administrative support for HHA terminations.

• Maintain open communication with HHAs to relay updates, policy changes, or procedural adjustments.

• Perform general administrative tasks, audits, and assist with special projects as directed by the Case Manager or Regional Director.

• Performs other duties as assigned.

• Ability to sit at a computer terminal for an extended period of time.

• While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop, and kneel.

• Specific vision abilities required by this job include close vision due to computer work.

• Regular, predictable attendance is required as business demands dictate.

Qualifications

• High school diploma or equivalent required

• Completion of basic CNA or home health training preferred

• Experience with scheduling or care coordination systems

• Exceptional organizational, interpersonal, and communication skills

• Must pass a criminal background check.

BENEFITS/PERKS

At United Energy Workers Healthcare, we believe in taking care of the people who care for others. That’s why we offer a comprehensive benefits package for full-time employees designed to support your well-being, growth, and sense of purpose. Our benefits include:

• Medical, Dental & Vision Insurance to help you maintain your health and wellness.
• 401(k) Retirement Plan with employer match to support your long-term financial goals.
• Paid Time Off (PTO) and Holiday Pay to ensure a health y work-life balance.
• Disability Insurance and Life Insurance Options for added peace of mind.
• Health Savings Account (HSA) and Dependent Care Spending Account (DCSA) for tax-advantaged savings.
• Employee Assistance Program (EAP) offering confidential resources for life’s challenges.
• Sunshine Fund for peer-supported financial assistance during unexpected hardships.
• Internal Referral Bonuses to reward you for helping us grow our team.
• Supportive and Inclusive Culture that fosters teamwork, respect, and belonging.
• Mission-Centered Work that directly impacts the lives of former energy workers.
• Opportunities for Growth and Development, including internal mobility and training.
• Recognition Programs to celebrate your hard work and commitment.

We are proud to provide a workplace where compassion meets career — and where every employee plays a meaningful role in our mission.

Pay Range

USD $20.00 - USD $22.00 /Hr.