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Kroger; Boise (ID); On-site; USD 18,000 - 25,000; Full time

Job summary

Kroger in Boise, ID is seeking a department team member to deliver outstanding customer service, maintain a safe and clean store environment, and help meet department sales and profit goals.

You will assist customers, answer questions about products, learn product locations, and support inventory, promotions, and safety procedures daily.

This role emphasizes strong communication, reliability, and the ability to work in a fast-paced retail setting.

Qualifications

• Strong communication and customer-focus are required.
• Ability to count, add and subtract accurately.
• Capable of handling stress in a fast-paced retail environment.
• Able to stand for extended periods and perform physical tasks.
• Must be 18 years or older.

Responsibilities

• Adhere to local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome by answering questions about products.
• Gain and maintain knowledge of products and respond to questions and make suggestions.
• Understand the store's layout and locate products.
• Inform associates about current, upcoming and special in-store promotions.
• Stay current with present, future, seasonal and special ads.
• Maintain awareness of inventory/stocking conditions; note discrepancies.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition products according to company policy.
• Understand and perform cashier functions.
• Ensure adherence to merchandising, customer service, labor control, expense, supply controls, loss prevention, safety and other rules.
• Reinforce safety programs and identify unsafe conditions and notify management.
• Practice preventive maintenance by inspecting equipment and reporting needs.
• Notify management of customer or employee accidents.
• Report safety risks, or illegal activity including robbery, theft or fraud.
• Must be able to perform essential functions of the position with or without reasonable accommodation.

Skills

Effective communication skills

Math basics

Handle stressful situations

Minimum physical demands

18 years or older

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Adhere to all local, state and federal health and civil codes.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
  

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Ability to handle stressful situations
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older
  

Desired

• Retail experience
• High school diploma or equivalent
• Second language: speaking, reading and/or writing