Home Furnishings Sales Associate | Customer Experience Pro

Farmers Home Furniture; New Tazewell (TN); On-site; USD 24,000 - 34,000; Full time

Job summary

Farmers Home Furniture in New Tazewell, TN is seeking a results-driven retail associate to assist customers in selecting and purchasing merchandise while aiming to achieve store sales goals. You will advise on quality and value, process sales and credit applications, maintain displays, handle inquiries, and use the CRM to track customer interactions.

The role requires a High School diploma and six months retail experience; training provided.

Qualifications

• High School Diploma or GED required; six months experience in practical retail sells; or any combination of training, experience and education which provides the required knowledge, skills, and abilities for this position.

Responsibilities

• Maintains an acceptable sales quota as established in weekly, monthly, and annual store goals.
• Advises customer on quality, style, or value of home furnishings merchandise and in selecting appropriate items.
• Develops expertise in customer experience and sales execution to properly meet the needs of the customer.
• Verifies prices are correct and each item is accounted for on sales orders.
• Calculates sales discount as warranted in determining sales write up.
• Sets up advertising displays and/or arranges merchandise on counters and sales floor to promote sales; stocks shelves, counters, tables and other sales areas with merchandise.

Skills

Customer service

Sales

CRM systems

Verbal communication

Education

High School Diploma or GED

Tools

CRM software

POS system

Job description

Farmers Home Furniture in New Tazewell, TN is seeking a results-driven retail associate to assist customers in selecting and purchasing merchandise while aiming to achieve store sales goals. You will advise on quality and value, process sales and credit applications, maintain displays, handle inquiries, and use the CRM to track customer interactions.

The role requires a High School diploma and six months retail experience; training provided.