Home Equity Loan Consultant (Hybrid)

Georgia United Credit Union; Duluth (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Georgia United Credit Union is seeking a Mortgage Loan Origination professional to participate in all steps of home equity loan origination, review applications, interview applicants, and process initial documentation for loan requests.

Ideal candidates discuss loan alternatives, credit criteria and interest rates in a positive, professional manner, and prepare conditional approvals with clear follow-up. MS Office skills and basic math are essential for timely, accurate closings.

Qualifications

• 2 years: Minimum 2 years’ experience in mortgage loan origination and processing.
• Knowledge of mortgage loan processing functions.
• Knowledge of mortgage related requirements, procedures and underwriting criteria.
• Solid math and calculation skills.
• Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email.

Responsibilities

• Participates in all steps related to the origination of home equity loan products, including reviewing new loan applications and processing preliminary documentation.
• Discusses loan alternatives, credit criteria, interest rates and loan documentation in a positive, professional manner.
• Prepares and issues conditional loan approvals for Borrowers and follows up as necessary.
• Counsels members regarding money management and financial matters, offering alternatives if applicable.
• Resolves loan application problems and assists applicants with credit report issues and high debt ratios.
• Keeps management informed of area activities and supports related lending initiatives.

Skills

Mortgage origination

Mortgage processing

MS Office

Education

High School or better

Tools

MS Office

Job description

• Participates in all steps related to the origination of home equity loan products, including but not limited to, reviewing new loan applications, conducting interviews and processing preliminary documentation on loan requests.
• Discusses loan alternatives, credit criteria, interest rates and loan documentation in a positive, professional manner.
• Prepares and issues conditional loan approvals for Borrowers. Performs follow up work as necessary, and notifies members of loan qualification or denial. Explains loan denials precisely and clearly to members.
• Counsels members regarding money management and financial matters, especially those that were denied, offering alternatives, if applicable.
• Resolves loan application problems. Assists applicants with addressing credit report problems, low appraisals, low salary levels and high debt ratios.
• Reviews information for completeness and accuracy. Clarifies missing or questionable information.
• Resolves or refers requests and problems promptly and courteously, maintaining the Credit Union’s professional reputation.
• Stays informed of lending standards and guidelines, related legal requirements and trends in local real estate and competitive market.
• Assists and supports Mortgage Loan Processors as needed to effectively process loans for closing.
• Keeps management informed of area activities and of any significant problems.
• Promotes other potential opportunities to serve members within Georgia United’s retail and consumer lending product suite.
• Promotes and establishes strong, positive and productive working relationships within the organization through commitment to the company’s vision statement, core values and business principles.

Key Behaviors for Success

• Ability to communicate professionally and effectively, both verbally and in writing.
• Ability to work with confidential and time sensitive information in a fast-paced team-oriented environment with appropriate attention to details, accuracy and production.
• Excellent records and file management skills with ability to function in a paperless work environment.
• Demonstrated ability to provide excellent member service with the capability to operate with calmness and courtesy in stressful situations.

Statement of Understanding

This job description is intended to provide a general overview of the essential duties, responsibilities, requirements, and working conditions associated with the position. It is not intended to be an exhaustive or comprehensive list of all tasks or responsibilities. The organization may assign additional duties or modify existing ones as needed, at its discretion. Job descriptions may be updated periodically to reflect business needs and organizational changes.

Reasonable accommodations may be made in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, so long as such accommodations do not pose undue hardship to the organization or create significant health or safety risks.

Nothing in this job description should be construed as creating an employment contract, either expressed or implied. Employment remains at-will, meaning that either the team member or the organization may end the employment relationship at any time, for any reason not prohibited by law.

Equal Employment Opportunity (EEO)

Georgia United is committed to providing equal employment opportunities and fostering a workplace where all individuals have the chance to succeed. We consider all qualified applicants for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value the unique perspectives and contributions that each team member brings to our organization, believing that a diverse and inclusive workforce strengthens our credit union.

E-Verify

Georgia United participates in the U.S. Department of Homeland Security’s E-Verify program. E-Verify is an online system used to confirm the eligibility of employees to work in the United States. This process involves electronically verifying the information provided by new hires against records maintained by the Department of Homeland Security and the Social Security Administration.

Qualifications

Behaviors

Required

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Education

Required

High School or better.

Experience

Required

• 2 years: Minimum 2 years’ experience in mortgage loan origination and processing.
• Knowledge of mortgage loan processing functions.
• Knowledge of mortgage related requirements, procedures and underwriting criteria.
• Solid math and calculation skills.
• Computer proficiency with MS Office, including Word, Excel and PowerPoint, Internet, and Email.

Preferred

• Knowledge of regulatory requirements – RESPA, HMDA, ECOA, FCRA, Flood Determination, Reg Z, Ability to Repay, Interagency Appraisal and Evaluation Guidelines.
• Must meet the qualifications necessary to maintain a NMLS license and meet the requirements of the SAFE Act.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.