Home Delivery Customer Specialist

CarMax; Houston (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading retailer of used cars is seeking a Customer Specialist in Houston, Texas. In this role, you will deliver an exceptional experience to customers during their car buying and selling journey. Responsibilities include facilitating transactions, providing outstanding service, and performing vehicle condition verifications. Ideal candidates will have a valid driver's license and exhibit strong communication and organizational skills, ready to work in diverse environments. Flexibility with working hours is required, including nights and weekends.

Qualifications

• Valid driver's license meeting CarMax Driver Safety Points Evaluation System criteria.
• Exceptional communication and attention to detail.
• Ability to perform multiple duties in a fast-paced environment.

Responsibilities

• Facilitate Home Delivery sales transactions.
• Provide outstanding customer service per CarMax procedures.
• Conduct vehicle condition verifications.

Skills

Customer service skills

Attention to detail

Communication skills

Active listening skills

PC skills

Tools

Microsoft Excel

Job description

A leading retailer of used cars is seeking a Customer Specialist in Houston, Texas. In this role, you will deliver an exceptional experience to customers during their car buying and selling journey. Responsibilities include facilitating transactions, providing outstanding service, and performing vehicle condition verifications. Ideal candidates will have a valid driver's license and exhibit strong communication and organizational skills, ready to work in diverse environments. Flexibility with working hours is required, including nights and weekends.