HOME CONFINEMENT SPECIALIST

The GEO Group, Inc.; Los Angeles (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Group in Los Angeles is seeking a Home Confinement Specialist to manage accountability of residents on Home Confinement (HC) using electronic monitoring. You will install EM ankle bracelets, support beacons, and provide ongoing tech support.

You'll handle scheduling, alerts, and data in TotalAccess, monitor movements, run audits, and coordinate training. This role requires strong problem solving, English/Spanish communication, and the ability to work independently in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1 year as Monitor I or 2 years in a similar field.
• Proficiency with computers and department software.
• Bilingual English/Spanish preferred; strong communication.
• Ability to enter data into a computer database.

Responsibilities

• The Home Confinement Specialist maintains inventory and places orders for EM devices.
• Installs EM ankle bracelets on HC residents as needed.
• Assists with in-home beacon installation for verifications.
• Provides orientation and ongoing support for monitoring equipment.
• Performs audits of the GPS monitoring to ensure alerts and schedules are correct.
• Analyses the electronic monitoring system to reduce alerts and non-compliance.
• Monitors and analyzes resident movements via GPS/EM systems.
• Supports administrative staff with scheduling and alert follow-up.

Skills

Bilingual English/Spanish

Technical troubleshooting

Data entry

Smartphone proficiency

Software proficiency

Independent work

Deadline prioritization

Oral and written communication

Education

High School Diploma or GED

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-arch facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:The Home Confinement Specialist is responsible for managing all aspects of electronically monitoring the accountability of residents on Home Confinement (HC).

Primary Duties and Responsibilities:

• The Home Confinement Specialist maintains inventory and places orders for specialized mobile devices and electronic monitoring (EM) equipment.
• Installs EM ankle bracelets on HC residents as needed.
• Assists with installation of in-home beacon to ensure proper operation and home and/or employment site verifications.
• The Home Confinement Specialist provides orientation to HC residents on monitoring equipment as well as ongoing technical support.
• Assists residents with biometric facial enrollment.
• Provide support and serve as a backup to administrative staff on the timely entry of schedules, zones, and any necessary alert follow-up.
• Monitors HC resident movement and activity through the use of: Video Conferencing Messaging Dynamic Self Report Calendar Documents Push Notifications
• The Home Confinement Specialist serves as the assigned officer in the GPS monitoring system for HC residents in order to respond to escalated alerts in a timely mannerManages schedule changes in the GPS monitoring system.
• Monitors the GPS monitoring system and finds ways to reduce alerts.
• Reviews HC resident check-ins, messages, and documents in TotalAccess system.
• Performs audits of the GPS monitoring to confirm alerts, zones, and schedules configured correctly, and appropriate alert follow-up is completed.
• Analyze the electronic monitoring system on an ongoing basis to determine strategies to effectively reduce alerts and non-compliance.
• Monitor and measure the specialized mobile device utilization to ensure maximization of the pre-installed applications.
• Works with EM equipment provider to troubleshoot any product issues.
• Reports on program violations in a timely manner using established reporting parameters.
• Prepares and issues disciplinary reports
• Facilitate or coordinate EM training as needed.Performs other duties as assigned.

Qualifications

Minimum Requirements:

• High School Diploma or GED required.
• One (1) year as a Monitor I or two (2) years experience in similar field.
• Ability to work with computers and the necessary software typically used by the department.
• Ability to use a smartphone.
• Ability to enter data into a computer database.
• Strong oral and written communication skills in both English and Spanish if bilingual.
• Ability to communicate technical concepts to a non-technical audience.
• Flexibility in handling special projects and assignments.
• Must be self-motivated with the ability to work independently.
• Strong ability to diagnose, analyze, troubleshoot, and resolve technical issues.
• Ability to meet deadlines and prioritize appropriately.

GEO Reentry Services LLC.

Pay

Pay USD $24.72/Hr.