Home Care Specialist PCA/CNA

Goodwin Living; Alexandria (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Tuition Assistance for Career Dev.

Student Loan Repayment Program

Paid Time Off

401(k)

DailyPay

Job summary

Goodwin Living in Alexandria, VA seeks a Home Care Specialist (CNA) to provide hands-on care and manage scheduling for caregiving services. This role blends clinical duties with administrative coordination in a resident-focused setting.

Up to 40% direct client care, with scheduling responsibilities across CNAs/PCAs/Homemakers, ensuring coverage and quality matches within our Generations system.

Qualifications

• High School Diploma or GED.
• Active CPR certification.
• Prefer 1-2 years of staffing coordination experience in home care or similar setting.
• Must have the ability to speak, read and write English.
• Basic computer skills. Experience with EMR systems preferred.
• Must be able to work with minimal oversight.

Responsibilities

• Schedule and maintain residents/clients ongoing staffing requirements.
• Responsible for scheduling Home Care CNAs, PCAs, and Homemakers for all open cases, callouts, vacation coverage, etc.
• Create, update, and distribute schedules.
• Ensure residents/clients schedules are covered, always, and accurately within Generations/scheduling system with an emphasis on creating good quality matches.
• Build honest, sustainable relationships with residents, clients, families, nursing assistants, Home Care leadership team, and other members of the Goodwin Living team.
• Assist residents/clients with activities of daily living (e.g., bathing, grooming, dressing, locomotion, feeding) in accordance with individualized care plan.
• Assist residents/clients with independent activities of daily living (e.g., light meal preparation, light housekeeping, laundry, medication reminders) in accordance with individualized care plan.
• Assist residents/clients in meeting their personal care needs and provide individualized attention while encouraging resident/client involvement in self-care.
• Provide exceptional customer service and job specific competencies to residents/clients while performing job duties.
• Escort residents/clients to and from appointments (e.g., medical, beauty shop, social outings)
• Provide for socialization of residents/clients in accordance with individualized care plan.

Skills

Scheduling coordination

Communication skills

English proficiency

Education

CPR certification

Tools

EMR systems

Job description

Celebrated as the #3 Top Workplace in the D.C. region for 2025 by The Washington Post since 2019, Goodwin Living is more than a team - it's a global family of individuals who represent more than 70 countries.

Goodwin Living Is Proud To Be Recognized As a Top Workplace In The Greater Washington, D.C. Region By The Washington Post Every Year Since 2019 — And Now Nationally By USA Today. Since 2022, We’ve Also Been Annually Recognized As One Of The Top 100 Employers For Interns By The Top Virginia Employers For Intern Awards. These Honors Are Based Entirely On Feedback From Our Team Members, Gathered Through An Annual Third-party Survey. Here’s What They Say Makes Us Stand Out

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.

Hours

9 a.m. to 5 p.m. Monday - Friday

About The Position

The Home Care Specialist plays a key role in providing quality in-home care while managing scheduling and coordinating caregiving services. Up to 40% of this role involves direct client care, filling in as needed, either pre-scheduled or on short notice. This position combines hands‑on clinical care, client scheduling, and administrative duties. The Home Care Specialist is a Certified Nursing Assistant (CNA) with strong organizational and communication skills to effectively manage client care needs and schedules.

Key Duties

• Schedule and maintain residents/clients ongoing staffing requirements.
• Responsible for scheduling Home Care CNAs, PCAs, and Homemakers for all open cases, callouts, vacation coverage, etc.
• Create, update, and distribute schedules.
• Ensure residents/clients schedules are covered, always, and accurately within Generations/scheduling system with an emphasis on creating good quality matches.
• Build honest, sustainable relationships with residents, clients, families, nursing assistant, Home Care leadership team, and other members of the Goodwin Living team.
• Assist Goodwin Living residents/clients with activities of daily living (e.g., bathing, grooming, dressing, locomotion, feeding) in accordance with individualized care plan.
• Assist Goodwin Living residents/clients with independent activities of daily living (e.g., light meal preparation, light housekeeping, laundry, medication reminders) in accordance with individualized care plan.
• Assist residents/clients in meeting their personal care needs and provide individualized attention while encouraging resident/client involvement in self‑care.
• Provide exceptional customer service and job specific competencies to residents/clients while performing job duties.
• Escort residents/clients to and from appointments (e.g., medical, beauty shop, social outings)
• Provide for socialization of residents/clients in accordance with individualized care plan.

Job Requirements

• High School Diploma or GED
• Active CPR certification
• Prefer 1-2 years of staffing coordination experience in home care or similar setting
• Must have the ability to speak, read and write English
• Basic computer skills. Experience with EMR systems preferred
• Must be able to work with minimal oversight

Benefits

A sampling of our many benefits!

• Health Insurance
• Dental Insurance
• Vision Insurance
• Tuition Assistance for Career Development
• Student Loan Repayment Program
• Paid Time Off
• Retirement Plan- 401(k)
• Referral Program: Earn a bonus for referring friends and family!
• DailyPay: Work and get paid the same day!
• Financial assistance with U.S. Citizenship application or DACA Renewal
• ESL classes
• Tutoring for ESL, Citizenship Test & GED
• Staff Emergency Grants
• Free Meals, Access to a Fitness Center, Pool, and More

About Goodwin Living

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.

Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.