Home Care Provider II - STEPs Training Program

Homebridge, Inc.; San Francisco (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Homebridge, Inc. in San Francisco is seeking a Home Care Provider II to deliver compassionate home care for the elderly and people with disabilities. This role requires adherence to care plans and professional standards while engaging with clients who may face unique challenges.

The ideal candidate must demonstrate interpersonal skills and critical thinking while providing services that enable clients to live independently. A strong commitment to teamwork and client communication is essential.

Qualifications

• Experience with diverse cultural and socio-economic backgrounds preferred.
• Ability to adapt to different client behaviors and needs.

Responsibilities

• Provide high-quality home care for elderly and individuals with disabilities.
• Implement and adhere to client care plans.
• Communicate effectively with clients and Homebridge staff.

Skills

Basic arithmetic

Knowledge of domestic chores

Compassionate care

Dependability

Critical thinking

Interpersonal communication

Education

Completed Homebridge Home Care Provider training

Job description

Home Care Provider II

As a Home Care Provider II (HCP II), you carry out the mission of Homebridge to provide high‑quality home care to the elderly and people with disabilities, enabling them to live safely and independently in their homes and community.

Eligibility

To be eligible for the HCP II position, you must be currently employed with Homebridge and have worked with Homebridge for at least four months. You must be in good standing, including showing up to work consistently and on time and maintaining professional relationships with clients and colleagues. You are not eligible if you have been in the written stage of progressive discipline in the last year.

Position Summary

At Homebridge, we work with a high‑risk, high‑needs population of individuals who may struggle with mental health conditions or substance abuse, live in SROs or shelters, and/or do not have a strong personal support system. As an HCP II, you are required to adhere to professional standards and Homebridge policies and procedures. You will provide services to clients who require more intensive care and oversight, implement client care plans, and report directly to your Home Care Provider Supervisor.

Essential Job Functions

Communication and Teamwork

• Implies care plans for clients in consultation with assigned Homebridge Care Team.
• Communicates issues or barriers to implementing care plans to assigned Homebridge staff and offers proposed solutions whenever possible.
• Uses active listening to gain trust.
• Professionally engages in communication with on‑site case management and Homebridge staff.
• Maintains confidentiality of information about the client and their family, etc.
• Keeps appropriate staff informed of any changes in the client’s condition.
• Works as a productive, supportive, and communicative team member.
• Participates actively in client care conferences/meetings as assigned.
• Appropriately refers medical professionals to Homebridge staff.
• Recommends ways to improve a client’s safety to Homebridge Care Team.

Skills And Abilities

• Basic arithmetic.
• Knowledge of basic domestic chores, including cooking and cleaning.
• Able to perform personal care services.
• A sincere desire to help people in need and provide compassionate care.
• Must be dependable and able to communicate and follow directions.
• Dependable and able to work and travel in all areas of San Francisco.
• Ability to demonstrate critical thinking skills and responsible decision making.
• Work with multiple clients and manage their day‑to‑day challenges, demonstrating an ability to adapt to different personality types and rapidly changing client behavior.
• Develop trust with the client, and work with the client’s emotional needs to overcome obstacles to care.
• Tailor professional behavior, presentation, and care delivery to suit individual client’s needs.
• Understand and implement subtle and specific directions in the care plan geared toward the client’s mental health in addition to their physical care.
• Understand Motivational Care Management care plan model and work within that model.
• Have in‑depth knowledge of Home Care Provider responsibilities, standards, and proper techniques, and proven ability to demonstrate proper techniques.
• Possess strong interpersonal communication skills with the ability to communicate effectively/professionally with medical personnel.
• Willing to work with lower‑income populations, chronically ill, active substance addiction, and low self‑compliance with health/medical care plan.
• Self‑organized; can prioritize competing assignments and multi‑task.

Education And Experience

• Complete the Homebridge Home Care Provider training required.
• Experience working with target populations, including people of diverse cultural, education, socio‑economic, and linguistic backgrounds, and knowledge of related issues preferred.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Homebridge is an equal‑opportunity, affirmative action employer committed to maintaining a non‑discriminatory, diverse work environment.

Current Homebridge employees: If you would like help with the application process you can reach out to our Workforce Development team:

Rona Daneilo (415) 659‑5306 or email: [e-mail]

Karen Tanner (415) 432‑5831 or email: [e-mail]