Home Care Coordinator Supervisor

WelbeHealth; United States; On-site; USD 75,000 - 98,000; Full time

Benefits offered by this job

Medical insurance

PTO (personal time off)

Holidays observed

401K savings match

Bonus eligibility

Competitive rewards package

Job summary

WelbeHealth in the United States seeks a Home Care Coordinator Supervisor reporting to the Home Care Manager to lead a team of Home Care Coordinators and collaborate with the Home Services group and community partners.

You will review participant care plans, oversee pre-enrollment assessments, hire and mentor staff, and steer IDT meetings to ensure compliant, high‑quality care while addressing complex situations with sensitivity and coordinated teamwork.

Qualifications

• Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience.
• Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population.
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred.

Responsibilities

• Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena.
• Oversee pre-enrollment assessments, collaborate with MOE team, and attend weekly meetings.
• Manage direct reports including hiring, training, supervising and mentoring.
• Lead internal investigations between Home Care Assistants and participants regarding conflicts and coordinate with HR for resolution.
• Lead daily meetings with HCCs to discuss pending assessments and hospitalizations.
• Conduct check-in sessions with HCCs to complete case reviews and propose solutions in IDT meetings.

Education

Bachelor’s degree

Job description

The WelbeHealth PACE program helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. We serve the most vulnerable seniors with better quality and compassion in a value-based model.

Reporting to the Home Care Manager, the Home Care Coordinator Supervisor collaborates closely with a team of Home Care Coordinators (HCCs), overseeing their teamwork with other members of the Home Services team, as well as with other organizations and diverse community members.

Essential Job Duties:

• Review and audit Participant Care Plans completed by HCCs to provide coaching and mentorship on documentation guidelines for compliance and consistency in Wellsky Personal Care and Athena
• Oversee pre-enrollment assessments, collaborate with the Marketing, Outreach, and Enrollment (MOE) team, and attend weekly meetings
• Manage direct reports including hiring, training, supervising and mentoring
• Spearhead internal investigations between Home Care Assistants and participants regarding internal conflicts, complex issues, or concerns, and work closely with the Human Resources team to determine the best outcome in resolution
• Lead daily meetings with HCCs to discuss pending assessments and hospitalizations
• Conduct check-in sessions with HCCs to complete case reviews and provide coaching on how to have quality conversations and propose possible solutions for participants’ needs in interdisciplinary team (IDT) meetings

Job Requirements:

• Healthcare or medical licensure or equivalency, with an additional three (3) years of professional experience
• Bachelor’s degree preferred
• Minimum of three (3) years of case management or nursing experience in a home setting with frail or elderly population
• Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits of Working at WelbeHealth:

Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance — we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings match
• Bonus eligibility — your hard work translates to more money in your pocket
• And additional benefits

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
Compensation Offering
$74,612.76—$98,488.84 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we’re committed to building a culture of inclusion and belonging. We’re proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.